Mariah McDonald
@mariahmcdonald
I streamline employee onboarding, access management, device setup, and technical support operations.
United StatesWhat I'm looking for
At MilesIT, I onboard and offboard employees by provisioning and securing accounts across Active Directory, Azure, Microsoft 365, Google Workspace, Slack, Teams, and Asana. I also coordinate device setup, advise customers on device specifications, and create repeatable customer-specific processes.
Previously at Telecomp, I led virtual school integration work across multiple districts, managing Chromebook, hotspot, and iPad inventory, asset tracking, repairs, and ticket-based technical support. I bring more than 10 years of customer service, technical support, and data analysis experience, supported by cloud, security, networking, ITIL, and Linux certifications.
Experience
Work history, roles, and key accomplishments
User Account Consultant
MilesIT
Feb 2025 - Present (1 year 6 months)
Onboard and offboard employees for various customers, creating software accounts and configuring devices. Schedule device setup appointments and consult on custom orders.
Education
Degrees, certifications, and relevant coursework
Perkins-Tryon High School
High School Diploma, General Studies
Completed high school education with a general studies diploma in 2012.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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