Open to opportunities

Yolanda Nez

@yolandanez

Message

Dedicated Identity Access Management Analyst with strong technical skills.

Zimbabwe

Message

What I'm looking for

I seek a role that fosters growth and allows me to utilize my IAM expertise.

I am an experienced Identity Access Management Analyst with a proven track record in managing user accounts and access rights across various platforms. My tenure at Caris Life Sciences has equipped me with the skills to handle access provisioning, de-provisioning, and user data management effectively. I pride myself on my ability to enforce access control policies and mitigate security risks while ensuring compliance with organizational standards.

Previously, I worked as an Information Security Analyst at Wells Fargo, where I was involved in critical projects that enhanced the security and efficiency of access management processes. My technical expertise spans various tools and systems, including Active Directory, Okta, and Office 365, which I have utilized to streamline user access and resolve end-user issues promptly. I am passionate about leveraging my skills to contribute to a dynamic team and drive organizational success.

Experience

Work history, roles, and key accomplishments

Identity Access Mgmt Analyst

Caris Life Sciences

Nov 2020 - Present (4 years 6 months)

Managed the lifecycle of user accounts, ensuring prompt creation, modification, and deletion of access rights across various applications including SalesForce and Tableau. Troubleshot and resolved end-user access issues, processing requests in a timely and accurate manner in compliance with IAM policies. Maintained user data accuracy on critical systems like Active Directory, Okta, and One Identit

Identity Management Salesforce Pardot Docusign Tableau ServiceNow Active Directory Okta Office 365 Exchange 2016 Administration

Information Security Analyst (ISA)

Wells Fargo & Co.

Mar 2016 - Present (9 years 2 months)

Provisioned and de-provisioned system access for various platforms including LAN ID, Active Directory, and Microsoft Lync as part of several key projects. Processed access requests using enterprise tools like ART and BOTS. Evaluated access requests related to Role Based Access Methodology.

Active Directory Lync Art IES Request Center

PC Support Technician

State Farm Insurance

Jan 2014 - Present (11 years 4 months)

Provided comprehensive technical support to State Farm Agencies and Non-Agencies nationwide, resolving hardware and software installation, repair, and maintenance issues. Offered guidance and technical support in a Windows environment, coordinating remotely with users to resolve technical issues. Performed system administration support, including password and voicemail pin resets.

Password Resets Hardware Support Software Windows Environment System Administration Password Reset Technical Support Customer Service

PC Technician

Hewlett Packard

Sep 2013 - Present (11 years 8 months)

Installed new PCs, monitors, and servers at Bank of America locations in the Phoenix area. Managed equipment inventory and performed data eradication using GDisk. Verified the complete eradication of data from devices.

Monitor Installation Inventory Management Data Eradication GDisk

Tax Reporting – Data Entry Operator

Charles Schwab

Aug 2011 - Present (13 years 9 months)

Entered data into a designated database with high accuracy. Stored updated and corrected client information efficiently. Routed processed data to the appropriate staff department for further action.

Data Entry Database Management Routing High Accuracy

Office Aide to Information System Technicians

Department of Behavioral Health

Jul 2010 - Present (14 years 10 months)

Provided technical support to five field departments within the Department of Behavioral Health. Configured desktops and network printers, and upgraded operating systems from Windows XP to Windows 7 Professional. Troubleshot computer hardware/software issues, removed viruses, and helped maintain Server 2008 and Active Directory.

Technical Support Network Printer Configuration Windows XP Virus Removal Active Directory

Education

Degrees, certifications, and relevant coursework

ITT Technical Institute

Associate of Science Degree, Computer Network Systems

Completed an Associate of Science degree with a focus on Computer Network Systems. Gained foundational knowledge in network infrastructure and systems.

ITT Technical Institute

Bachelor of Science Degree, Information System Security

Pursued a Bachelor of Science degree specializing in Information System Security. Developed expertise in securing information systems and protecting data.