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CMExperienced English–Chinese translator delivering accurate, culturally sensitive translations across legal, medical and technical domains.
Experience
Freelance Translator
Self-Employed
Jun 2020 - Present (5 years 5 months)
Experienced customer sales support specialist focused on patient care.
Experience
Customer Sales Support
Snap Diagnostics
Mar 2019 - Present (6 years 8 months)
Patient Service Specialist Lead
Provida Family Medicine
May 2016 - Oct 2018 (2 years 5 months)
IT Administrator with expertise in system administration and user support.
Experience
Junior System Administrator
Vanderstorm Ventures GmbH
Aug 2023 - Oct 2024 (1 year 2 months)
IT Support Specialist
LTmemory GmbH
Jan 2023 - Jul 2023 (6 months)
Apprenticeship IT Specialist
LTmemory GmbH
Sep 2020 - Jan 2023 (2 years 4 months)
Detail-oriented Office Administrator with 15 years of experience.
Experience
Asset Management and Invoicing Specialist
Lexmark Research and Development
May 2018 - May 2024 (6 years)
Invoicing Specialist
Lexmark Research and Development
Jan 2014 - May 2018 (4 years 4 months)
Quotation Specialist
Lexmark Research and Development
UASEO and link building professional enhancing online visibility.
Experience
SEO Audit Analyst
Uzair Abdullah
Jan 2023 - Present (2 years 10 months)
Guest Posting Specialist
Freelance
Jan 2022 - Present (3 years 10 months)
CRM Executive (Medical Billing)
MaxRemind Inc.
SMDedicated customer service professional with strong analytical skills.
Experience
Global Customer Service Support
MTCGAME
Feb 2023 - Present (2 years 9 months)
Customer Service Support
BigoLiveAPP
Mar 2019 - Present (6 years 8 months)
Customer Service Support
CBMotivated health sciences master's student with a passion for research.
Experience
Social Media Content Writer
Build Up
Jul 2024 - Present (1 year 4 months)
Technical Internship
Lubrizol Corporation
Jun 2023 - Present (2 years 5 months)
Experienced customer care professional with over 10 years in telecommunications.
Experience
Premier Consultant
AT&T Mobility
Feb 2020 - Present (5 years 9 months)
Senior Retail Sales Consultant
AT&T Mobility
May 2013 - Present (12 years 6 months)
Call Center Sales and Service Representative
I am a content moderator with 4+ years ensuring safe, compliant user-generated content and strong problem-solving.
Experience
Teammate
TaskUs
Mar 2020 - Jun 2025 (5 years 3 months)
Customer Service Representative
Alorica
Oct 2016 - Oct 2017 (1 year)
Technical Support
Quad Informatics Consulting Services
Apr 2015 - Mar 2016 (11 months)
OO
Germany42k-50k USD
QA Software Tester with 2+ years of experience in diverse projects.
Experience
QA Software Tester
Vip Design
Jan 2021 - Jun 2022 (1 year 5 months)
Quality Control Specialist
Home Alliance
Oct 2020 - Jan 2021 (3 months)
Customer Support Specialist with expertise in customer experience management.
Experience
Digital Customer Service Representative
Standard Focus Ltd
Jan 2024 - Present (1 year 10 months)
Customer Service Advocate
Wananchi Group(K)Ltd-Techno Brain(K)Ltd
Oct 2022 - Present (3 years 1 month)
E-commerce seller and administrative professional skilled in client services and online store management.
Experience
ESSeller / Artist
Etsy - Breezy Hut Shop
Jan 2024 - Present (1 year 10 months)
Client Services Representative
Gatestone & Co.
Nov 2021 - Feb 2023 (1 year 3 months)
Materials engineer focused on AI, automation and product optimization.
Experience
E‑commerce / Customer Service Specialist
Łukasiewicz Research Network - Upper Silesian Institute of T
Jun 2021 - May 2025 (3 years 11 months)
Specialist – Materials Research
Łukasiewicz Research Network - Upper Silesian Institute of T
Jun 2021 - May 2025 (3 years 11 months)
Materials Engineering Intern
MLIT Support Analyst with 2+ years of experience
Experience
IT Support Analyst
Soul Foods Group
Nov 2022 - Present (3 years)
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LSDetail-oriented title clerk with expertise in administrative support.
Experience
Title Clerk, Warranty Administrator
Dahl Toyota
Feb 2022 - Present (3 years 9 months)
Retwork Returns Specialist
Hal Leonard
Mar 2021 - Feb 2022 (11 months)
Retail Associate
Spectrum
VZForeign Languages student with experience in logistics and customer service.
Experience
Virtual Logistics Agent
Amazon Operation Services
Oct 2023 - Present (2 years 1 month)
Customer Service Associate
Sutherland Global Services
May 2022 - Jun 2023 (1 year 1 month)
Customer Service Representative
Dedicated customer service professional with 13 years of experience.
Experience
Customer Support Specialist
Sedwave Ltd.
Feb 2021 - Jun 2023 (2 years 4 months)
Customer Service Representative
Carmax Service Centre
Nov 2017 - Dec 2020 (3 years 1 month)
Customer Service Representative
Bridge International Academies
Feb 2011 - Sep 2016 (5 years 7 months)
NGI am a copywriter and AI language expert focused on quality.
Experience
Sales Trainer
Self-Employed
Jan 2024 - Present (1 year 10 months)
Copywriter & AI Language Expert
Outlier, SuperAnnotate, DeepL
Jan 2024 - Jan 2025 (1 year)
I am an entry-level IT professional skilled in Python and cloud computing.
Experience
CSDocument Intake Specialist
Charles Schwab
Nov 2020 - Jan 2025 (4 years 2 months)
Line Cook
Sunland Racetrack & Casino
May 2015 - Feb 2022 (6 years 9 months)
Salesforce Marketing Cloud specialist driving personalized, automated email journeys and data-driven campaigns.
Experience
Salesforce Marketing Cloud Specialist
Collabera Talent Solutions
Mar 2025 - Present (8 months)
Marketing Cloud Specialist
Gallagher Service Centre
Oct 2023 - Jan 2025 (1 year 3 months)
May 2010 - Jan 2014 (3 years 8 months)
Customer and Technical Support
Lexmark Research and Development
May 2009 - Apr 2010 (11 months)
Jan 2023 - Jan 2024 (1 year)
Teleperformance Egypt
Jan 2015 - Present (10 years 10 months)
Billing Advisor
Vodafone Egypt
Jan 2011 - Present (14 years 10 months)
Technical Internship
Clinica Research Solutions LLP
Jun 2022 - Present (3 years 5 months)
AT&T Mobility
Aug 2010 - Present (15 years 3 months)
Quality Control Specialist
Infuse Media
Sep 2019 - Oct 2020 (1 year 1 month)
Customer Service Advocate
Airtel Kenya(K)Ltd-Horizon Contact Centers(K)Ltd
Aug 2021 - Present (4 years 3 months)
Program Officer, Climate Change
Kenya Red Cross Society
Jun 2020 - Present (5 years 5 months)
Assistant Program Officer, WASH
Kenya Red Cross Society
Jun 2020 - Present (5 years 5 months)
Results Specialist
Arrow Workforce Solutions
Jun 2021 - Oct 2021 (4 months)
SPE-Commerce Accounting and Finance Student
Seneca Polytechnic
Jan 2017 - Sep 2019 (2 years 8 months)
Silesian University of Technology
Feb 2018 - Oct 2019 (1 year 8 months)
Dec 2019 - Mar 2021 (1 year 3 months)
Admitting, Cash Receipt Specialist
Winona Health
Jun 2017 - Oct 2019 (2 years 4 months)
CXCustomer Support Rep/Print Production 2
CTG (Xerox)
Feb 2013 - Jun 2017 (4 years 4 months)
Majorel Colombia
Jan 2022 - May 2022 (4 months)
Retail Sales
Zuku
Aug 2007 - Dec 2010 (3 years 4 months)
SFMC Campaign Specialist
Astralprise Software Technologies
Apr 2022 - Oct 2023 (1 year 6 months)
