With five years of work experience, I have acquired the necessary skills and expertise that make me suitable for roles as a system administrator, technical support specialist, technical writer, and technical project manager.
AAOpen to opportunities
Aisha Adams
@aishaadams
I am system administrator with over 6 years working, and managing teams onsite and remotely.
NigeriaWhat I'm looking for
Over the past five years, I have gained extensive experience in the field of system administration. I have worked with a variety of operating systems, including Windows, Linux, and Mac OS, and have experience with virtualization technologies such as VMware. I am also experienced in managing Active Directory, DNS, DHCP, and Group Policy, as well as backup and disaster recovery solutions. In my previous roles, I have been responsible for maintaining and troubleshooting enterprise-level networks, including LAN, WAN, and VPN connections. I have developed and executed IT policies and procedures to ensure compliance with industry standards. I have lead projects teams in various capacity.
Experience
Work history, roles, and key accomplishments
ILCurrent
Intranet Portal Administrator
infohob technology limited
Jun 2022 - Present (2 years 11 months)
I manage and maintain the organization's intranet portal, including its architecture, design, content, and functionality.• Collaborate with other departments and stakeholders to identify business requirements and translate them into technical specifications. I ensure that all applications are secure, reliable, and highly available, with appropriate backup and disaster recovery plans in place.
ILSystem Administrator
infohob Technology Limited
Sep 2021 - Jun 2022 (9 months)
I performed regular maintenance tasks, such as system backups, security updates, and patches, to keep the systems running smoothly and securely. I troubleshoot and resolved technical issues identifying the root cause and implementing permanent fixes. I created and maintained documentation of system configurations, processes, and procedures, to ensure that system knowledge is well documented.
ILTechnical Support Engineer
infohob Technology Limited
Nov 2019 - Aug 2021 (1 year 9 months)
I provided technical support to end-users, including troubleshooting hardware, software, and network issues, in a timely and efficient manner. Communicated effectively with end-users, including non-technical users, to understand and diagnose technical issues, and provide guidance on how to resolve them. Documented technical support incidents and solutions in a ticketing system.
Education
Degrees, certifications, and relevant coursework
Aisha hasn't added their education
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Software and tools used professionally
Availability
Open to opportunities
Location
NigeriaAuthorized to work in
Salary expectations
78k-100k USD
Social media
Job categories
Skills
Project ManagementTechnical SupportProduct ManagementTech SalesTechnical WritingLive Chat SupportAdministrative SupportComplaint HandlingData Management SystemsEmail SupportCustomer SupportAccess ManagementBackupSecurity PolicySecurity GroupsApplication DesignApplication SecurityTechnical Project ManagementTechnical Communication
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