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I am a customer support leader specializing in fraud investigation, sales, and international marketplace operations.
Experience
Senior Support Executive
Lumen Technology Pvt Ltd
Oct 2023 - Apr 2024 (6 months)
Transaction Risk Investigator
Amazon Development Centre Private Limited
Mar 2020 - Mar 2023 (3 years)
Customer Support Executive
Ienergizer
Dec 2018 - May 2019 (5 months)
Client success leader driving retention, adoption, and revenue growth across global EdTech and health platforms.
Experience
Customer Success Lead
BrightChamps
Aug 2025 - Present (3 months)
Subject Matter Expert
HealthifyMe
May 2023 - May 2024 (1 year)
Global Service Coach
HealthifyMe
Jun 2018 - Apr 2023 (4 years 10 months)
OUFull-stack software engineer with 8 years of experience.
Experience
Full-stack Engineer
VISMA SPCS AB
Sep 2020 - Present (5 years 2 months)
Full-stack Developer
Forte Group
Sep 2019 - Present (6 years 2 months)
Front-end Developer
Experienced healthcare admissions and benefits specialist optimizing insurance verification and patient access.
Experience
Benefit Verification Representative
CVS Specialty Pharmacy
Sep 2021 - Present (4 years 2 months)
Admission Director / Coordinator
Tamarac Rehab & Nursing Center
Feb 2004 - Mar 2011 (7 years 1 month)
Case Manager / Social Services Assistant
FYDynamic marketing professional with 7+ years of experience.
Experience
Content Writer & Strategist
Salsa Digital
Feb 2024 - Present (1 year 9 months)
Content Marketing Writer
RedCloud Technology
Apr 2021 - Apr 2024 (3 years)
Marketing Lead
Emergi Mentors
Jan 2023 - Mar 2023 (2 months)
Experienced office manager driving operations, events, and client success.
Experience
Center Manager
Regus (IWG PLC)
Sep 2019 - Present (6 years 2 months)
Events Operations Manager
Portobello and Company
Apr 2022 - Nov 2023 (1 year 7 months)
Senior QA Analyst
Tonaton Ltd
May 2018 - Sep 2019 (1 year 4 months)
Dynamic healthcare finance and operations leader with 26 years of experience.
Experience
Senior Regional Operations Director
Allergy Partners, PLLC
Jan 2016 - Present (9 years 10 months)
Senior Financial & Business Intelligence Manager
Liberty Hardware Manufacturing Corp.
Jan 2014 - Dec 2016 (2 years 11 months)
Senior Finance Manager
India9k-10k USD
Marketing & growth specialist driving measurable digital growth through strategy, content and systems.
Experience
Senior Associate - Knowledge
Small World Business Advisors
Aug 2025 - Present (3 months)
Marketing Executive
GACustomer Service & Sales Specialist | Lead Generation Expert
Experience
Customer Service Representative
Amazon
Jul 2023 - Jul 2023 (0 months)
Customer Service & Sales Agent
Alorica
Mar 2021 - Mar 2022 (1 year)
Customer Service Representative
Concentrix
Aug 2021 - Oct 2021 (2 months)
MEng electrical/computer engineer focused on backend systems, cloud deployment, and scalable API-driven platforms.
Experience
UWMEng Candidate, Software Engineering
University of Waterloo
May 2024 - Apr 2025 (11 months)
Digital Content & Data Specialist
Multiple IT & Edu Companies
Jul 2018 - Dec 2023 (5 years 5 months)
HTBEng Candidate, Mechanical Engineering
Hefei University of Technology
I am a data analyst specializing in CRM analytics, BI dashboards, automation, and actionable financial insights.
Experience
COData Analyst
Cognizant
Aug 2024 - Present (1 year 3 months)
Relationship Manager
Way2Wealth Securities
Jan 2023 - Jul 2023 (6 months)
ILRelationship Manager
ICICI Bank Ltd
Jun 2022 - Dec 2022 (6 months)
Community-focused director and moderator specializing in engagement, growth, and digital marketing.
Experience
Moderator
Wealth Group
Apr 2024 - Present (1 year 7 months)
Director
Woodsbot
Jan 2022 - Present (3 years 10 months)
Senior Marketing Specialist
EarthBreeze.com
Nov 2019 - May 2025 (5 years 6 months)
Agile ICT specialist optimizing IT operations, networks, and user-focused technical solutions.
Experience
Sales Executive
Nedali Ventures Ltd
Apr 2020 - Present (5 years 7 months)
Social Media Manager
Adventure Vacations East Africa Ltd
Jan 2019 - Apr 2019 (3 months)
ICT Intern
County Assembly of Nakuru
Experienced social media specialist driving data-driven content, community growth, and measurable campaign ROI.
Experience
Digital & Website Manager
Evolving CEO
Jan 2022 - Present (3 years 10 months)
Digital & Website Manager
Xten Systems Inc.
Jan 2021 - Present (4 years 10 months)
HR leader specializing in recruitment, HRIS, and talent development.
Experience
Placement Manager
uFaber Edutech Pvt Ltd
Jul 2024 - Present (1 year 4 months)
HR Intern
Allied Technologies
May 2024 - Jul 2024 (2 months)
HR Executive
Peregrine
Dec 2021 - Jun 2023 (1 year 6 months)
Results-driven sales and operations leader with a passion for electric motorcycles.
Experience
Senior Manager of Sales & Operations
Ryvid Electric Motorcycles
Jul 2024 - Present (1 year 4 months)
Sales Operations Manager
Ryvid Electric Motorcycles
Jul 2023 - Jul 2024 (11 months)
Salesforce Leads Manager & Inbound Sales N.A.
CFExperienced product manager specializing in market analysis and strategy.
Experience
Sr. Product Manager
Rent (Redfin Company)
Dec 2022 - Present (2 years 11 months)
Sr. Product Manager
Trader Interactive
Jun 2021 - Jan 2023 (1 year 7 months)
Product Manager
Summit Polymers
Jun 2018 - Jan 2021 (2 years 7 months)
ICDynamic customer service representative with a passion for client relations.
Experience
Enrollment Specialist
Business Analysis School
Jun 2024 - Present (1 year 5 months)
Customer Service Executive
Kindell Nigeria Limited
Feb 2021 - Nov 2022 (1 year 9 months)
Customer Support Representative
AMActuarial Analyst with a strong background in finance and customer service.
Experience
Actuarial Analyst
Misr Insurance
Dec 2023 - Present (1 year 11 months)
Revenue Accountant
El Andalusia Group
Apr 2022 - Present (3 years 7 months)
Account Advisor II
OOResults-driven Software Engineer with expertise in TypeScript and Angular.
Experience
Software Instructor and Facilitator
Seamfix NextGen Academy
Jan 2023 - Jan 2025 (2 years)
Full Stack Engineer
Seamfix Limited
Jan 2022 - Jan 2025 (3 years)
Symbio
Feb 2017 - Present (8 years 9 months)
HCR ManorCare
May 1999 - Dec 2003 (4 years 7 months)
Rehab Tech
HCR ManorCare
Jun 1998 - May 1999 (11 months)
Administrative Assistant
HCR ManorCare
Jun 1997 - Jun 1998 (1 year)
Lead Content Strategist
Ayulla Limited
Jun 2020 - Nov 2020 (5 months)
Content Writer
Transferwise UK
Mar 2020 - Jul 2020 (4 months)
Customer Service Sales Associate
Tonaton Ltd
Mar 2016 - May 2018 (2 years 2 months)
Office Manager
Qkingstar Consult
Jan 2015 - Mar 2016 (1 year 2 months)
Novant Health, Inc.
Jan 2007 - Dec 2014 (7 years 11 months)
Adjunct Professor
Gardner-Webb University
Jan 2003 - Dec 2007 (4 years 11 months)
eWards AI Literacy
Nov 2023 - Jul 2025 (1 year 8 months)
Insurance Advisor
Ditto
Apr 2023 - Aug 2023 (4 months)
Digital Marketing Intern
MyCaptain
Apr 2023 - Aug 2023 (4 months)
Brand Manager
Dofin
Lead Generation Executive
Six Eleven Global Services
Feb 2020 - Jul 2020 (5 months)
Sep 2014 - Jul 2018 (3 years 10 months)
Chief Marketing Officer
Marchanteer Inc.
Jan 2013 - Dec 2021 (8 years 11 months)
Jan 2016 - Apr 2016 (3 months)
Administration Intern
National Hospital Insurance Fund
Sep 2014 - Dec 2014 (3 months)
Media Buyer
Las Vegas Media Inc.
Dec 2020 - Dec 2021 (1 year)
Digital Marketing Manager
Thermoteq Limited
Sep 2019 - Oct 2020 (1 year 1 month)
Interactive Media Designer
Indepth Research Services
Mar 2019 - Aug 2019 (5 months)
CAKE Electric Motorcycles
Jan 2023 - Jul 2023 (6 months)
Intermountain Field Specialist
CAKE Electric Motorcycles
Aug 2021 - Jan 2023 (1 year 5 months)
Winter Sports & Camping/Hiking Expert
Curated
Aug 2020 - Aug 2021 (1 year)
Product Manager
Flexfab
Sep 2016 - Sep 2017 (1 year)
Product Designer
Whirlpool
Dec 2013 - Sep 2016 (2 years 9 months)
OneLinks Consult Limited
Jan 2015 - Jan 2020 (5 years)
Delivery Hero
Jan 2022 - Dec 2023 (1 year 11 months)
Customer Service Representative
Raya Contact Centre
Sep 2021 - Apr 2022 (7 months)
Customer Service Representative
El Khalej Group
Jul 2019 - Aug 2020 (1 year 1 month)
