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Customer support specialist focused on SaaS and e-commerce, delivering fast, empathetic resolutions.
Experience
Virtual Customer Support Specialist
Tdegree
Jan 2020 - Dec 2022 (2 years 11 months)
Customer Sales Representative
UBC
Jan 2019 - Dec 2020 (1 year 11 months)
I am a customer support representative with 8 years in technical and patient-facing roles.
Experience
Technical Support Advisor
Apple Care
Aug 2018 - Oct 2021 (3 years 2 months)
Personal Care Assistant
Integrity Home Care
Jul 2017 - Jul 2018 (1 year)
Oral Surgery Assistant
Oral Surgery of Springfield
Apr 2018 - Jun 2018 (2 months)
RHDedicated customer service professional with strong conflict resolution skills.
Experience
Retail Sales Associate
Value Village
Jul 2022 - Present (3 years 4 months)
Customer Service Associate
FIDO Solutions
Jan 2022 - Aug 2022 (7 months)
I'm based out of the U.S. and looking for remote positions.
Experience
RAProgram Representative
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DRI am currently a Client Services Delivery Manager at FIS Global, working primarily in SaaS/BPaaS
Experience
Client Services Manager
FIS Global
Aug 2021 - Present (4 years 3 months)
Production Support II
FIS Global
Oct 2019 - Aug 2021 (1 year 10 months)
Community Association Manager (LCAM)
Associa - CMC Jacksonville
DGCustomer support specialist with a focus on efficiency and satisfaction.
Experience
Remote MSC
AAA Northeast
May 2024 - Present (1 year 6 months)
Customer Service Representative
PLS Financials
Sep 2023 - Nov 2023 (2 months)
Retail Sales Associate
Snipes
Aug 2022 - Jun 2023 (10 months)
JELive chat support specialist focused on customer satisfaction and problem-solving.
Experience
Live Chat Support Specialist
Teleperformance Phils
Feb 2020 - Jun 2024 (4 years 4 months)
Chat Support Specialist
IQor Philippines
Jun 2019 - Jan 2020 (7 months)
Phone Technical Support
Concentrix Clark
CLAccomplished Product Support Analyst and Team Leader
Experience
Support Team Leader
Giant International Software Station Inc.
Sep 2021 - Jan 2023 (1 year 4 months)
Support Analyst
Giant International Software Station Inc.
Jan 2020 - Sep 2021 (1 year 8 months)
Customer Service Representative
Teleperformance
Apr 2019 - Oct 2019 (6 months)
Dedicated customer service professional with strong organizational skills.
Experience
Engagement Coordinator
Signify Health
Sep 2022 - Present (3 years 2 months)
Sales Associate
Walmart
Jul 2019 - Sep 2022 (3 years 2 months)
FMSales and customer service professional with expertise in brand representation.
Experience
Customer Support Executive
Mind Bridge
Sep 2023 - Present (2 years 2 months)
Brand Ambassador
Unilever
Apr 2023 - Sep 2023 (5 months)
Brand Ambassador
Abbott
Apr 2023 - Sep 2023 (5 months)
GKDetermined customer-focused sales and admin professional with Excel and accounting skills.
Experience
Casual Worker
Food Lover's
Jan 2016 - Dec 2017 (1 year 11 months)
YDDedicated customer service professional with strong technical support skills.
Experience
Ambassador
Activus Connect
Oct 2024 - Apr 2025 (6 months)
Customer Service Associate
Skybridge Americas
Jul 2022 - Apr 2023 (9 months)
Remote Response Associate
Agero
Jul 2021 - Mar 2022 (8 months)
SGTechnical Support Analyst with 6 years of experience
Experience
ONSenior Technical Support Analyst
OneTrust
Jul 2021 - Present (4 years 4 months)
PACustomer Success Associate
PagarBook
Oct 2020 - Jul 2021 (9 months)
HP
AFExperienced customer service associate with strong communication skills.
Experience
Customer Service Associate
Amazon
Sep 2024 - Mar 2025 (6 months)
Customer Service Associate
HRH Next Services Pvt.Ltd
Dec 2023 - Sep 2024 (9 months)
Customer Service Associate
HRH Next Services Pvt.Ltd
Oct 2023 - Nov 2023 (1 month)
DUProduct Support Engineer with expertise in POS system development.
Experience
Product Support Engineer
Ramer Software Solutions
Jan 2021 - Present (4 years 10 months)
Dependable customer service and warehouse associate with proven problem-solving skills.
Experience
Customer Support & Picker/Packer
Manpower
Nov 2023 - Present (2 years)
Production Operator & Quality Inspector
CRBard
Apr 2023 - Present (2 years 7 months)
Customer Support Representative
LRSales associate with strong communication and problem-solving skills.
Experience
Sales Associate
StretchLab Closter
Jun 2024 - Present (1 year 5 months)
Guest Services Associate
European Wax Center Westwood
Jun 2023 - Present (2 years 5 months)
NDCustomer-focused Customer Experience Specialist driving retention and product advocacy.
Experience
Customer Service Agent
Foundever
Jul 2023 - Present (2 years 4 months)
Customer Support Specialist
Netone
Jan 2022 - Dec 2022 (11 months)
Sales Representative
Midic Enterprises
MBDedicated customer service and sales associate with strong communication skills.
Experience
Sales Associate
Ibex Global Solutions Inc
Jan 2024 - May 2024 (4 months)
Business Development Manager
Flexible Schedule Hotel
Aug 2023 - Jan 2024 (5 months)
Sales/Customer Service Associate
Concentrix
Jan 2018 - Jun 2018 (5 months)
VSTechnical Support Associate with a passion for transitioning to development.
Experience
Technical Support Associate
iEnergizer
Aug 2023 - Nov 2024 (1 year 3 months)
Customer Support Associate
Rupeek
Aug 2019 - Dec 2022 (3 years 4 months)
Sales
World System Communications
Oct 2009 - Jan 2012 (2 years 3 months)
Sub Maker / Cashier
Food Planet
Aug 2007 - Oct 2009 (2 years 2 months)
Jun 2010 - Jul 2019 (9 years 1 month)
Store Associate/Cashier
TJMaxx
May 2021 - Jan 2022 (8 months)
Jun 2019 - Jan 2020 (7 months)
Data Analyst Consultant
Optomi, LLC.
Oct 2019 - Jul 2020 (9 months)
Server/Bartender
Casa Ole
Apr 2012 - Mar 2015 (2 years 11 months)
Technical Support Representative (L2)
Hitech Digital World Pvt.Ltd
Nov 2019 - Aug 2020 (9 months)
Customer Service Executive
Law Protectors IPR Services Private Limited
Sep 2018 - Mar 2019 (6 months)
Data Entry Operator
Nithya Scanning Centre
Mar 2021 - Oct 2022 (1 year 7 months)
Foundever
Apr 2019 - Present (6 years 7 months)
Sales Associate
Lush Nanuet
Nov 2021 - Present (4 years)
Mar 2021 - Dec 2021 (9 months)
Customer Service Representative/Sales Associate
Teleperformance
Jan 2018 - Jun 2018 (5 months)
