Open to opportunities

Marknor Nwaneto

@marknornwaneto

Message

Sales support executive with 10+ years driving customer acquisition and multimillion-dollar product growth.

Nigeria

Message

What I'm looking for

I seek a sales-support or sales-operations role where I can drive product growth, lead cross-functional teams, improve CRM/analytics processes, and mentor sales staff.

I am a results-driven Sales Support Executive with over 10 years of experience in customer acquisition, sales support and product onboarding, primarily within the heavy equipment sector. I developed leads and grew a new multibrand product line from $300 to $950,000 within 12 months and consistently delivered sales reporting and analysis to inform management decisions.

I have led internal and external product trainings, coordinated cross-functional teams including IT, product support and accounts, and implemented systems such as PTOS and ManCRM to maintain accurate customer and equipment data. I also coordinated onboarding, managed aged-debt follow-up processes, and interfaced with suppliers to ensure timely feedback and service delivery.

I bring strong technical proficiency with Salesforce, Power BI, OLAP/COGNOS, MANPRO/CODA on IBM AS400, and advanced Microsoft Office skills, combined with a marketing MBA and engineering background, to drive sales strategy, customer retention and measurable revenue growth.

Experience

Work history, roles, and key accomplishments

Multibrand Sales Support Executive

Mantrac Nigeria Ltd.

Jan 2021 - Feb 2022 (1 year 1 month)

Grew sales of a new Multibrand product line from $300 to $950,000 within 12 months while training and supporting sales and service teams across six branches and coordinating supplier feedback.

Sales Support New Business Development CRM (Salesforce)ManCRM)Sales Reporting Customer Acquisition Microsoft Power BI

Sales Support Executive

Mantrac Nigeria Ltd.

Apr 2019 - Dec 2020 (1 year 8 months)

Supported sales teams by responding to requests, coordinating with product support, IT and accounts to resolve issues and recover aged customer debts, and led onboarding for Product Support department.

Sales Support Stakeholder Management Onboarding CRM Data Analysis

Product Support Sales Analyst

Mantrac Nigeria Ltd.

Dec 2005 - Apr 2019 (13 years 4 months)

Provided customer and internal product support, maintained CRM and equipment data, generated sales reports and analyses to increase parts sales, and coordinated product knowledge training.