Ciku Muthee

I am a dedicated and customer-focused professional with extensive experience in customer service and client relations. Throughout my career, I have honed my skills in handling inquiries, resolving issues efficiently, and providing excellent support to enhance customer satisfaction. My strong communication skills and problem-solving abilities enable me to build positive relationships with clients and ensure their needs are met.

In my previous roles at Right Source LLC and Afni LTD, I successfully assisted customers with inquiries, complaints, and service requests via various channels, including phone, email, and chat. I take pride in maintaining a high level of professionalism and utilizing CRM software to track customer interactions, ensuring timely follow-ups and resolutions. My proactive approach to delivering outstanding service has contributed to process improvements and enhanced service efficiency.