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Portuguese ISTQB Certified Tester and PM Support based in Dublin
Experience
QA Engineer and Technology Consultant
EY
Sep 2022 - Present (3 years 2 months)
Consultant
Capgemini Engineering
Feb 2022 - Sep 2022 (7 months)
Order Management Coordinator
SWYFT
Sep 2019 - Nov 2020 (1 year 2 months)
1k-1k USD
Result-driven customer service specialist with over 4 years of experience.
Experience
Customer Support
Rivercross Tracking Limited
Nov 2021 - Present (4 years)
Customer Support Team Lead
Customer-focused German-speaking service and support specialist.
Experience
Service Desk Specialist
Infosys BPM
Jul 2023 - Apr 2024 (9 months)
Customer Service Agent
Teleperformance Romania
Oct 2022 - Feb 2023 (4 months)
Reservation Specialist
IGT Services and Technologies SRL
Aug 2020 - Jan 2023 (2 years 5 months)
Experienced instrument, electronics and electrical technician focused on reliability and efficiency.
Experience
Instrument Technician
Escopil Industry and Projects
Nov 2023 - Jun 2025 (1 year 7 months)
Slots Supervisor
Casino Polana
Sep 2017 - Oct 2023 (6 years 1 month)
Slots Technician
Casino Polana
Nov 2010 - Sep 2017 (6 years 10 months)
Virtual Assistant| Customer Support Agent| Customer Service Representative| Lead Generator| Sales Specialist| Email Manager|
Experience
Customer Service Supervisor
G and S Babyworld
Jan 2015 - Present (10 years 10 months)
Cash Processing Officer
First Bank Nigeria
Feb 2013 - Nov 2014 (1 year 9 months)
Customer Service Representative
Experienced Office Management and Administration Professional.
Experience
Admin/Secretary
RCCG Livingstone Assembly
Human Resource Officer
Brook Assets and Resources Ltd
Mar 2023 - Dec 2023 (9 months)
Admin/HR Support Personnel
Brook Assets and Resources Ltd
Oct 2020 - Feb 2023 (2 years 4 months)
Software Tester with 2+ years of experience in manual testing.
Experience
Freelance Test Engineer
Neural Trees
Jan 2024 - Present (1 year 10 months)
Test Engineer
E-Sol Technologies Private Limited
Apr 2019 - Mar 2020 (11 months)
Customer Service Executive
Air India
Proactive paralegal with strong document drafting and organizational skills.
Experience
Paralegal
Destra Consultores Asociados Destra&Co S.A.
Oct 2023 - Mar 2024 (5 months)
Paralegal
Estudio Jurídico Alvear Bardellini
Mar 2023 - Sep 2023 (6 months)
Executive Assistant
Notary 55
Aug 2021 - Aug 2022 (11 months)
Driven Graphic Designer with a creative spirit and unmatched drive.
Experience
Graphic Designer
GiG Media / Gentoo Media
Feb 2023 - Present (2 years 9 months)
Graphic Designer
StakeLogic
Apr 2022 - Present (3 years 7 months)
Dedicated customer service representative focused on client satisfaction.
Experience
Billeting Senior Lead
Acuity International / Sallyport
Mar 2023 - Present (2 years 8 months)
Customer Service Support Agent
Urban Hospitality Management Qatar
Oct 2022 - Dec 2022 (2 months)
Lodging Technician Senior Lead
Motivated Virtual Assistant with strong interpersonal skills and commitment to excellence.
Experience
Business Development Manager
Mekmoore Business Venture
Jan 2021 - Dec 2022 (1 year 11 months)
Business Development Manager
Mekmoore Business Venture
Dec 2020 - Jan 2022 (1 year 1 month)
Business Development Manager
Mekmoore Business Venture
Jan 2021 - Dec 2021 (11 months)
Dedicated engineering professional with hands-on experience in customer service.
Experience
Operational Sub-Assistant Engineer
Electro Mart Limited
Oct 2024 - Present (1 year 1 month)
System Engineer
F4 Technologies Ltd.
Sep 2023 - Oct 2024 (1 year 1 month)
Experienced Food Safety Auditor improving compliance across multiple sites.
Experience
Regional Ethics and Compliance Director
Walmart Corporation
Jan 2019 - Present (6 years 10 months)
Food Safety Compliance Manager
Roundy's Supermarket, Inc
Jan 2014 - Jan 2019 (5 years)
Consumer Protection Specialist
Energetic self-starter with experience in Customer Relations.
Experience
Volunteer
Community Development Service, National Emergency Management
Jan 2023 - Jul 2023 (6 months)
Intern
Petroleum Technology Development Fund(PTDF)
Jan 2023 - Jul 2023 (6 months)
Intern
Customer-focused telesales representative with four years of hospitality and sales experience.
Experience
Hotel Hostess
The Clarion Hotel
Feb 2021 - Nov 2023 (2 years 9 months)
Hotel Waitress
The Clarion Hotel
Sep 2019 - Jul 2020 (10 months)
Hotel Waitress
Bungoma Tourist Hotel
May 2018 - Jul 2019 (1 year 2 months)
Experienced financial compliance leader specializing in AML investigations.
Experience
Contract Anti-Money Laundering Team Lead
American Express / TEKsystems
Sep 2024 - Present (1 year 2 months)
Contract Forensic Anti-Money Laundering Team Lead
Bank of America / MBO Partners
Jun 2024 - Present (1 year 5 months)
Analytical internal audit professional with 5+ years of experience.
Experience
Internal Auditor
OK Zimbabwe Limited
Jan 2018 - Mar 2022 (4 years 2 months)
Buying Assistant
OK Zimbabwe Limited
Apr 2016 - Jan 2018 (1 year 9 months)
Customer-focused professional transitioning into SaaS, customer success, and sales.
Experience
Receptionist
Finca Cortesin Hotel
Oct 2022 - Feb 2025 (2 years 4 months)
Hostess
Marbella Club Hotel
Jun 2020 - Sep 2022 (2 years 3 months)
Guest Relations
Fuerte Marbella Hotel
Jan 2020 - Mar 2020 (2 months)
Dedicated customer service professional with strong client relations skills.
Experience
Customer Service Representative
McDonald's Restaurant
Jun 2024 - Present (1 year 5 months)
Data Entry Specialist
Orchard 2000 Pharmacy
Apr 2024 - Jun 2024 (2 months)
Customer Service & Audit Assistant
Results-driven administrative professional with strong leadership skills.
Experience
Administrative Assistant
Snow Manufacturing
Dec 2023 - Present (1 year 11 months)
Shift Lead/Manager
Jimmy John’s
Oct 2019 - Mar 2024 (4 years 5 months)
Driver/InShop
Jimmy John’s
Oct 2019 - Feb 2021 (1 year 4 months)
Jiji Kenya
Apr 2021 - Nov 2021 (7 months)
Data Entry Clerk
The Supreme Court of Kenya
Sep 2020 - Feb 2021 (5 months)
Customer Service Representative
Multichoice Kenya Limited
Jan 2018 - May 2020 (2 years 4 months)
Travel Consultant/Customer Care
Acharya Travel Limited
Nov 2016 - Nov 2017 (1 year)
Customer Relations and Sales Agent
E.ON Dialog
Nov 2020 - Present (5 years)
Appliance Technician
DTM
Mar 2008 - Nov 2010 (2 years 8 months)
Goodway Computers
Oct 2008 - Dec 2012 (4 years 2 months)
Administrative Assistant
University of Benin
Oct 2007 - Sep 2008 (11 months)
Marketing Executive
Sunrise Microfinance Bank
Sep 2019 - May 2020 (8 months)
Marketing & Sales Officer
NSIA Insurance Limited
Jan 2018 - Apr 2019 (1 year 3 months)
May 2017 - Jun 2018 (1 year 1 month)
Executive Assistant
Notary 42
Mar 2021 - Oct 2021 (7 months)
Responsible Gambling Specialist
BET 365
Dec 2020 - Present (4 years 11 months)
Contact Centre Agent
Centrecom
Jan 2019 - Present (6 years 10 months)
Graphic Design
CENTRECOM LTD
Jan 2019 - Present (6 years 10 months)
Acuity International / Sallyport
Jul 2016 - Jul 2022 (6 years)
Housekeeper
PAE - OMSS / US State Department
Feb 2015 - Jul 2016 (1 year 5 months)
Billeting Coordinator
DynCorp International
Dec 2012 - Sep 2014 (1 year 9 months)
Sales Representative
Queency Supermarket
Dec 2018 - Jan 2021 (2 years 1 month)
Sales Representative
Queency Supermarket
Dec 2018 - Jan 2021 (2 years 1 month)
Roundy's Supermarket, Inc
Jan 2011 - Jan 2014 (3 years)
Administrative Assistant, Director of Food Safety
Roundy's Supermarket, Inc
Jan 2007 - Jan 2011 (4 years)
Family Care Multiclinic
Dec 2019 - Aug 2020 (8 months)
Telesales Representative
Medio-Care Pharmaceutical
Feb 2014 - Nov 2017 (3 years 9 months)
FIU Compliance Team Lead
MoneyGram International
Jul 2022 - Present (3 years 4 months)
Contract Anti-Money Laundering Manager Trainee
Genpact LLC
Feb 2022 - Present (3 years 9 months)
Contract Junior BSA/AML Analyst
Atlantic Capital Bank / Kelaca
Nov 2021 - Present (4 years)
Hostess
The Langham London
Oct 2016 - Nov 2019 (3 years 1 month)
Gabriel Olusesi & Co
Dec 2022 - Sep 2023 (9 months)
Shift Leader
Papa John’s International Inc
Sep 2013 - Dec 2019 (6 years 3 months)
Patient Care Advocate
Accredo
Oct 2016 - Jul 2019 (2 years 9 months)