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Ogunrinde Grace

@ogunrindegrace

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Experienced Office Management and Administration Professional.

Nigeria

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What I'm looking for

I am looking for a role that fosters growth, collaboration, and innovation.

I am an experienced Office Management and Administration Professional with over 4 years of expertise in optimizing productivity and service quality across diverse work environments. My background includes roles in administration, human resources, and marketing, where I have consistently demonstrated my ability to enhance operational efficiency and support cross-functional teams.

Throughout my career, I have successfully managed various administrative tasks, including documentation control, employee relations, and strategic planning. My tenure at RCCG Livingstone Assembly as an Admin/Secretary has honed my skills in communication and organization, enabling me to effectively coordinate events and maintain accurate records. Additionally, my experience as a Human Resource Officer at Brook Assets and Resources Ltd has equipped me with the knowledge to handle recruitment, onboarding, and employee relations, ensuring a compliant and supportive work environment.

Experience

Work history, roles, and key accomplishments

Current

Admin/Secretary

Current

RCCG Livingstone Assembly

Responsible for managing church communications, maintaining calendars, overseeing office supplies, and providing administrative support to the pastoral team. Engaged with congregation members and coordinated church events while ensuring confidentiality of sensitive information.

Communication Office Management Event Coordination Social Media Management Financial Reporting Team Collaboration

Admin/HR Support Personnel

Brook Assets and Resources Ltd

Oct 2020 - Feb 2023 (2 years 4 months)

Maintained personnel records, prepared HR reports, and facilitated onboarding processes. Acted as the first point of contact for personnel queries and coordinated internal arrangements.

Onboarding Communication Team Coordination Policy Development Event Planning

Marketing Executive

Sunrise Microfinance Bank

Sep 2019 - May 2020 (8 months)

Developed marketing strategies for banking products, addressed customer inquiries, and achieved growth in key performance indicators through effective customer engagement and service delivery.

Marketing Strategy Customer Engagement Product Knowledge Sales Growth Performance Metrics Relationship Building Financial Analysis Customer Service

Marketing & Sales Officer

NSIA Insurance Limited

Jan 2018 - Apr 2019 (1 year 3 months)

Executed marketing strategies, assessed customer needs, and recommended financial products. Analyzed financial data to enhance customer experience and followed up on client financial status.

Marketing Campaigns Financial Products Data Analysis Sales Strategy Financial Planning

Pharmacy Sales Representative

Ajekins Pharmacy Nigeria Limited

Apr 2012 - Apr 2017 (4 years 11 months)

Managed inventory, addressed customer inquiries, and resolved complaints to maximize satisfaction. Collaborated with team members and consulted on purchasing decisions.

Inventory Management Customer Service Team Collaboration Product Knowledge Communication Budgeting

Human Resource Officer

Brook Assets and Resources Ltd

Mar 2023 - Dec 2023 (9 months)

Managed recruitment, employee relations, payroll, and compliance with HR policies. Identified training needs and handled disciplinary actions while fostering a safe work environment.

Recruitment Employee Relations Payroll Management HR Policies Conflict Resolution Training Development Compliance Performance Management

Education

Degrees, certifications, and relevant coursework

University of Lagos

Master of Science, Industrial Relations and Personnel Management

Currently pursuing a Master of Science in Industrial Relations and Personnel Management, aimed at enhancing knowledge in human resource management and organizational behavior.

University of Lagos

Bachelor of Science, Business Administration

2012 - 2017

Completed a Bachelor of Science Degree in Business Administration, focusing on the principles of business management, finance, and organizational behavior.