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Detail-oriented administrative professional with strong customer service skills.
Experience
Medical Receptionist
Capital ENT
Feb 2024 - Present (1 year 9 months)
Scheduling Coordinator- TBI/VNG
Longhorn Imaging Center
Apr 2023 - Sep 2023 (5 months)
Senior Phlebotomist/Medical Receptionist
BPL Plasma
Apr 2019 - Oct 2020 (1 year 6 months)
Compassionate healthcare support professional specializing in patient onboarding, coordination, and health coaching.
Experience
Virtual Health Coach
Nava Health Vitality Center
Mar 2025 - Sep 2025 (6 months)
Care Concierge | Patient Onboarding Lead
The Biostation
Sep 2023 - Mar 2025 (1 year 6 months)
Front Desk Manager
PIT Fitness
Feb 2020 - Aug 2023 (3 years 6 months)
Patient-focused medical records and insurance specialist with 10+ years in healthcare administration.
Experience
Call Center Coordinator
Jackson Otolaryngology
May 2020 - May 2021 (1 year)
Medical Front Desk Receptionist
Eyecare Associates
Dec 2017 - Jan 2020 (2 years 1 month)
Financial Clearance Analyst
Baptist Medical Center
Dec 2017 - Jan 2020 (2 years 1 month)
Dedicated medical coordinator with extensive surgical assistance experience.
Experience
Behavioral Health Intake Coordinator
Soultenders, Inc.
Jan 2021 - Oct 2024 (3 years 9 months)
Surgical Assistant & Micrographic Surgical Coordinator
Huntington Dermatology
Jan 2020 - Apr 2020 (3 months)
Medical/Surgical Assistant
The Advanced Laser & Anti-Aging Center of Dr. Robert Seltzer
Attentive medical receptionist with 5+ years of experience.
Experience
Medical Receptionist
Bensups Hospital
May 2009 - Present (16 years 6 months)
Friendly professional with 5+ years in administrative support and customer service.
Experience
Program Assistant / Medical Assistant
Compass Behavioral Health
Sep 2024 - Jun 2025 (9 months)
Patient Access Representative
CHRISTUS Health
Mar 2024 - Sep 2024 (6 months)
Patient Access Representative
eTeam Inc
Oct 2023 - Feb 2024 (4 months)
Highly motivated optician with expertise in optical care.
Experience
Optician/Technician
Valencia St. Optometry
Oct 2023 - Sep 2024 (11 months)
Optician Technician
Bella Vista Eye Clinic
Jul 2021 - Sep 2023 (2 years 2 months)
Dedicated Patient Service Coordinator with strong organizational skills.
Experience
Patient Service Coordinator
Medstar Orthopaedic Institute
Oct 2021 - Present (4 years 1 month)
Pharmacy Technician
CVS Pharmacy
Nov 2019 - Nov 2020 (1 year)
Receptionist/Lash Consultant
Amazing Lash Studio
Dedicated Patient Access Advocate with strong customer service skills.
Experience
Patient Access Advocate
Pres Now
Dec 2022 - Present (2 years 11 months)
Stylist
Banana Republic
Sep 2022 - Dec 2022 (3 months)
Patient Registration
Kaseman Presbyterian Hospital
Dec 2020 - Jul 2021 (7 months)
Patient access specialist with 10 years' experience in authorization and coordination.
Experience
Patient Access Specialist
Nevro
Aug 2023 - Present (2 years 3 months)
Patient Access Specialist
Coastal Orthopedics Sports Medicine and Pain Management
Mar 2017 - Aug 2023 (6 years 5 months)
Compassionate healthcare support professional
Experience
Medical Receptionist
Gastrocare of El Paso—Dr. Ikenna Egbuna
Mar 2024 - Present (1 year 8 months)
Medical Virtual Assistant
Adapthealth-Healthybos
Mar 2022 - Present (3 years 8 months)
Dedicated Medical Patient Account Representative with over 20 years of experience.
Experience
Insurance Verification/Referral & Authorizations
Ensemble Health Partners
Jan 2020 - Present (5 years 10 months)
Insurance Verification/Referral & Authorizations Coordinator
Fresenius Medical Care
Dec 2017 - Present (7 years 11 months)
I am a patient-services-focused administrative professional skilled in front desk coordination and customer relations.
Experience
Driver
Lyft
Jan 2014 - Present (11 years 10 months)
Patient Service Representative
Summit Health New Jersey Urology
Sep 2022 - Sep 2023 (1 year)
Front Desk Coordinator / Point of Contact
Certified ophthalmic assistant and medical scribe specializing in EHR and patient care.
Experience
Ophthalmic Assistant & Medical Scribe
Wilmington Eye
Jun 2020 - Present (5 years 5 months)
Shipping & Receiving Associate
Whole Foods Market
Nov 2018 - Mar 2020 (1 year 4 months)
Server & Customer Service
Dedicated healthcare professional with extensive patient care experience.
Experience
Patient Services Representative
UPMC Greene-Waynesburg
Apr 2025 - Present (7 months)
Clinical Associate
WVU Medicine
Jul 2023 - Dec 2024 (1 year 5 months)
AMAP/ Residential Care Aide
Assisted Living at Evergreen
Customer service specialist and former ER nurse delivering high-volume, empathetic healthcare support.
Experience
Customer Service Specialist
PrizePicks
Oct 2023 - Present (2 years 1 month)
Nurse
Shearwater Health Advisors Inc
Feb 2022 - Aug 2023 (1 year 6 months)
Medical Administrative Virtual Assistant
Ligare Inc.
Administrative expert and client support specialist focused on compassionate, organized care coordination and process improvement.
Experience
Patient Access Specialist
Monument Health
Feb 2025 - Jul 2025 (5 months)
Behavioral Health Technician
West River Mental Health
Jul 2024 - Feb 2025 (7 months)
I am a HIPAA-certified medical administrator specializing in provider enrollment, EHR systems, and patient services.
Experience
Clerk II - Provider Enrollment
Peraton
Jan 2022 - Jan 2024 (2 years)
Cordial Patient Access Representative with strong communication skills.
Experience
Prior Authorization Pharmacy Technician
CVS Health
Jan 2024 - Present (1 year 10 months)
Prior Authorization Specialist
AmerisourceBergen
Nov 2023 - Present (2 years)
Front Desk Patient Representative
Compassionate patient-access and office management professional skilled in customer service and administrative operations.
Experience
Patient Access Specialist
Crossroads Treatment Center
Apr 2025 - Present (7 months)
Office Manager
JB Tire
Oct 2019 - Apr 2022 (2 years 6 months)
Customer Service Representative
Big Boys Detailing
Sep 2018 - Jan 2020 (1 year 4 months)
Assistant
Southern California Heart Specialist of Huntington Hospital
Apr 2015 - Sep 2018 (3 years 5 months)
Clinic Coordinator/Receptionist
Medical Support Los Angeles (MSLA) Corporation
Feb 2011 - Jun 2013 (2 years 4 months)
Customer Service Representative
Harrison National Employment
Jan 2023 - Oct 2023 (9 months)
Patient Reception Specialist
VillageMD
Apr 2022 - Dec 2022 (8 months)
Nov 2018 - Aug 2019 (9 months)
Fellow
Nextgen America
Aug 2018 - Nov 2018 (3 months)
Site Supervisor
Orthopedic Partners of Sarasota
Apr 2016 - Mar 2017 (11 months)
Customer Service Representative
United Health Care-Teletech
Jul 2021 - Present (4 years 4 months)
Customer Service Representative
Results CX
Apr 2018 - Present (7 years 7 months)
Medical Billing/Check-Out
DeHaven Eye Clinic
May 2017 - Present (8 years 6 months)
Front Desk Clerk
Express Employment Professionals-ETMC EMS
Aug 2016 - Present (9 years 3 months)
Medical Receptionist
Tyler Neurosurgical Associates, P.A.
Apr 2014 - Present (11 years 7 months)
Urology for Children
Sep 2020 - Sep 2022 (2 years)
Front Desk Coordinator
AkuminRadiology
Oct 2019 - Aug 2020 (10 months)
Unit Secretary, NICU Department
St Christopher’s Hospital for Children
May 2018 - May 2019 (1 year)
Various Restaurants
Jan 2008 - Jan 2020 (12 years)
Sep 2021 - Jul 2023 (1 year 10 months)
Direct Support Professional
ARC Human Services
Jan 2021 - Sep 2021 (8 months)
Nursing Assistant
Waynesburg Healthcare & Rehabilitation
Mar 2018 - Jan 2019 (10 months)
Sep 2022 - Dec 2022 (3 months)
Customer Service Specialist
Sykes Asia
Aug 2010 - Sep 2011 (1 year 1 month)
Emergency Nurse
Immaculate Concepcion Medical Center
Jul 2008 - Aug 2010 (2 years 1 month)
Healthcore Physicians Group
Aug 2021 - Present (4 years 3 months)
Front Desk Patient Representative
Carenow
Jan 2019 - Present (6 years 10 months)
Home Health Aide
Passion 05 Health Services Inc.
Jun 2018 - Present (7 years 5 months)
Oct 2018 - Oct 2019 (1 year)
Home Health Aide
Visiting Angels
Aug 2010 - Dec 2011 (1 year 4 months)
Certified Nursing Assistant
Falls Creek Living Center
May 2007 - Jul 2009 (2 years 2 months)