Rosa Navas
@rosanavas
I am a bilingual medical office assistant delivering efficient patient care and administrative excellence.
United StatesWhat I'm looking for
I am a bilingual medical office assistant with hands-on experience in clinical and front-desk operations, gained through externships and multi-year roles in outpatient clinics.
I perform vital signs, HPI intake, vaccine preparation, strep testing and EKGs, schedule 20+ appointments per shift, and handle insurance verification, claims, CPT coding and Rx authorizations while keeping records HIPAA-compliant.
As a flexible team player with prior assistant manager experience, I provide dependable customer service, accurate administrative work and organized workflows that support clinicians and enhance patient care.
Experience
Work history, roles, and key accomplishments
Medical Receptionist
Shayona ENT
Sep 2022 - Present (3 years)
Schedules 20+ appointments per shift, updates patient paperwork and office calendars, manages medical records and referrals, responds to calls/messages within 24 hours, and maintains HIPAA-compliant records and a clean office environment.
Medical Office Assistant
Clinica Mi Doctor
Sep 2017 - Jun 2020 (2 years 9 months)
Managed front-desk and administrative duties including patient check-in/check-out, insurance verification, scheduling, medical records, claims and CPT coding, and Rx authorizations to support clinic operations.
Pediatric Medical Assistant (Extern)
Hope Clinic
Jul 2017 - Aug 2017 (1 month)
Completed vitals, HPI intake, vaccine preparation, strep testing, and EKGs while supporting pediatric clinicians during a month-long externship.
Assistant Manager
Little Caesars
Feb 2015 - Feb 2017 (2 years)
Managed shift operations, ensured service-time targets and cash management, and implemented cost controls for food, labor, paper, and utilities to maintain operational compliance.
Education
Degrees, certifications, and relevant coursework
Everest Institute
Diploma, Medical Assistant, Medical Assistant
2016 - 2017
Completed Medical Assistant diploma in August 2017.
Madison High School
High School Diploma, General Studies
2013 - 2016
High school diploma completed in July 2016.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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