erin davoudian
@erindavoudian
Patient-focused front desk lead with expertise in medical administrative operations.
What I'm looking for
I am a medical administrative professional with hands-on experience managing front desk operations in ophthalmology and radiology settings, and prior experience supporting immigration legal services. I reliably handle high call volumes, patient check-ins/outs, payments, and insurance verification using EHR systems such as Nextech, AdvancedMD, and EPIC.
I have trained new front desk staff, maintained organized patient areas, and processed a variety of transactions accurately while coordinating with clinicians, scribes, and technicians. In a legal support role, I prepared immigration submissions, managed calendars, liaised with agencies, and provided Armenian-English translation.
I am pursuing nursing coursework and bring strong telephone etiquette, leadership, problem solving, and billing/insurance skills to patient-facing administrative roles where accuracy, confidentiality, and clear communication are essential.
Experience
Work history, roles, and key accomplishments
Front Desk Lead
The Retina Partners
Sep 2024 - Present (1 year 5 months)
Managed front desk operations, checked patients in/out, verified insurance and payments, and trained new staff while coordinating with doctors and technicians to maintain efficient clinic flow.
Front Desk
RadNet
Jan 2024 - Sep 2024 (8 months)
Verified insurance and demographics, entered patient records, assisted with forms and inquiries, and maintained an organized waiting room while handling high call volume for patient services.
Immigration Legal Assistant
United Star Services
Apr 2021 - Jan 2024 (2 years 9 months)
Prepared immigration and passport applications, scheduled consultations, communicated with government agencies, and provided Armenian-English document translations to support client cases.
Education
Degrees, certifications, and relevant coursework
Los Angeles Valley College
Nursing, Nursing
2023 -
Enrolled in nursing coursework at Los Angeles Valley College beginning in 2023.
Herbert Hoover High School
High School Diploma, High School Diploma
2017 - 2021
Completed high school diploma with graduation in 2021.
Availability
Location
Authorized to work in
Job categories
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