Siphokazi Zweni

I am a detail-oriented data capturer and administrative professional with hands-on experience in healthcare records and customer-facing roles.

At Tygerberg Hospital I managed registration and capturing of patient information on CLINICOM, maintained recordkeeping and filing, scanned and indexed episode folders, and facilitated appointment systems and patient transport bookings.

In call-center and customer service roles with Ison Xperiences (MTN) and Foundever (Expedia) I responded to inquiries, troubleshot technical issues, handled escalations and complaints, negotiated with vendors, and worked to retain clients through strong service and relationship building.

I bring disciplined data-entry practices, a focus on accuracy and organization, and a commitment to improving patient and customer experiences; I am eager to contribute these strengths in a collaborative healthcare administration or data-capture role.