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I am a Certified Professional Coder specializing in CPT, ICD-10-CM accuracy.
Experience
Chat Representative
1800 Contacts
Jan 2024 - Present (1 year 10 months)
Diamond Support Specialist
Amare Global
Apr 2023 - Nov 2023 (7 months)
Compliance Specialist
Young Living Essential Oils
Nov 2021 - Apr 2023 (1 year 5 months)
Dependable customer service representative with healthcare experience.
Experience
Patient Service Representative
Advocate Aurora Health
Apr 2024 - Present (1 year 7 months)
Billing Follow-up Representative
Northwestern Medical Group
Aug 2021 - Dec 2023 (2 years 4 months)
Call Center Specialist
Northwestern Medical Group
I am a computer engineering student focused on hands-on IT support and hardware troubleshooting.
Experience
CHPrep Cook
Cooper's Hawk
Dec 2024 - Present (11 months)
Deli Clerk / Customer Sales Associate
Publix
Apr 2022 - Oct 2024 (2 years 6 months)
BBSales Clerk (Technology Department)
Detail-oriented data analyst transforming data into strategic insights.
Experience
Data Analyst and Community Enabler
Kuza Coolers Limited
Mar 2022 - Present (3 years 8 months)
Freelance Data Analyst
Freelancer
Aug 2020 - Present (5 years 3 months)
ICT Intern
INAnalytical IT professional skilled in system development and troubleshooting.
Experience
Helpdesk Specialist
Techgenies Phil. - HR.com Canada
Sep 2020 - Present (5 years 2 months)
App/cloud Support Associate
Accenture
Nov 2019 - Present (6 years)
Remote Desktop Support Specialist
Customer-focused care provider and retail leader delivering excellent service and operational support.
Experience
IHSS Care Provider
IHSS In Home Support Services
Oct 2021 - Present (4 years 1 month)
UBBeauty Advisor
Ulta Beauty
Aug 2023 - Aug 2024 (1 year)
Cleaner / Administrative Assistant
Certified Clinical Medical Assistant delivering patient-centered diagnostic and administrative support.
Experience
OHCertified Clinical Medical Assistant
Oak Street Health
Jun 2025 - Present (5 months)
PHMedical Assistant
Prisma Health
Jun 2024 - Jun 2025 (1 year)
LOCustomer Service Associate
Compassionate medical assistant dedicated to patient care and support.
Experience
Commercial Driver
MaxTransportation
Mar 2025 - May 2025 (2 months)
Commercial Driver
West TN Expediting
Nov 2023 - Mar 2025 (1 year 4 months)
Customer Service Representative
Bank Of America
Mar 2019 - Oct 2022 (3 years 7 months)
DHDedicated patient advocate with strong problem-solving and communication skills.
Experience
Patient Financial Representative
Banner University Medical Center
Jul 2015 - Present (10 years 4 months)
Patient Advocate
Next Med Laser
Jul 2013 - Jul 2015 (1 year 11 months)
Access Service Representative
Apple One Services
Dynamic professional skilled in customer service and sales support.
Experience
Executive VA
Vanta Ventures LLC
Aug 2020 - Apr 2024 (3 years 8 months)
Cold Caller
Services - Real Estate
Oct 2023 - Jan 2024 (3 months)
Executive VA
Independent Client
Jan 2020 - Sep 2023 (3 years 8 months)
TA
Nepal36k-40k USD
Experienced software engineer with a focus on fullstack development.
Experience
Senior Fullstack Developer / Team Lead
VajraTech Pvt. Ltd
Jul 2022 - Present (3 years 4 months)
Senior Fullstack Developer
VNDedicated pharmacist with expertise in clinical and community pharmacy.
Experience
Pharmacist at Hong Anh GP Clinic
Hong Anh Healthcare Group
Mar 2024 - Present (1 year 8 months)
Community Pharmacist
Pharmacity
Jun 2022 - Present (3 years 5 months)
Highly motivated professional with expertise in customer service.
Experience
Benefits Verification Representative
Capgemini
Aug 2024 - Feb 2025 (6 months)
Content Moderator
Teleperformance
Dec 2019 - Oct 2023 (3 years 10 months)
Customer Service Representative
HGS
Apr 2017 - Dec 2019 (2 years 8 months)
IT Service Desk Agent delivering efficient technical support.
Experience
ICT Service Desk Agent
PurpleBlue Technologies Pty
Jan 2025 - Oct 2050 (25 years 9 months)
IT Support & Admin Intern
Daimler Truck Southern Africa
Aug 2023 - Jul 2024 (11 months)
Shop Assistant Cashier
Clicks Group Pty
May 2023 - Jul 2023 (2 months)
I am a bilingual IT Support Specialist skilled in hardware, networking, and customer-facing technical support.
Experience
Independent PC Builder
Independent PC Builder
Jan 2015 - Present (10 years 10 months)
Owner / Manager
Gathering Waves Corp
Mar 2010 - Jul 2025 (15 years 4 months)
Independent Distributor
Shaklee Corporation
Jan 2013 - Aug 2018 (5 years 7 months)
MMExperienced IT professional with a strong background in customer service.
Experience
Service Engineer II
Zachary Piper Solutions
Dec 2021 - Present (3 years 11 months)
Client Systems Technician
United States Air Force
Mar 2016 - Nov 2021 (5 years 8 months)
Ride Operator/Tour Guide
WIExperienced biomedical engineer specializing in laboratory automation and integration.
Experience
Specialized Services Lead Engineer
Flow Medical Company (Abbott)
Mar 2023 - Present (2 years 8 months)
Team Leader/ Senior Technical Service Specialist
Abbott Laboratories Pakistan
Sep 2020 - Present (5 years 2 months)
Experienced customer service representative and technical support agent.
Experience
Freelance Travel Advisor
Dreamport
Jan 2025 - Present (10 months)
Certified Medical Assistant
Advanced Psychiatry Associates
Jan 2023 - Jan 2025 (2 years)
Technical Support Agent, Home Broadband
Vodafone UK
ABAspiring healthcare professional with strong customer care and coding skills.
Experience
Bachelor's Student
University of Punjab
Jan 2023 - Present (2 years 10 months)
Customer Care Specialist
Healthcare Solutions
Jan 2023 - Jan 2024 (1 year)
Intermediate Student
Punjab Group of Colleges
SFDedicated customer service representative with healthcare experience.
Experience
Customer Service Representative
Itel Smart Solutions
Nov 2022 - Mar 2023 (4 months)
Practical Nurse
Oct 2020 - Aug 2021 (10 months)
Best Buy
Oct 2021 - Feb 2023 (1 year 4 months)
LOSales Associate
Lowe's
Jan 2021 - Oct 2021 (9 months)
Ministry of Education
Oct 2021 - Sep 2022 (11 months)
PSC Intern
Public Service Commission
Jan 2021 - Oct 2021 (9 months)
Data Entry Clerk
Baringo County Government
Jul 2019 - Sep 2019 (2 months)
PeoplePlus Tech
Feb 2018 - Present (7 years 9 months)
Technical Representative
Microsoft, Convergys
Jul 2015 - Present (10 years 4 months)
M&M Hauling & Heavy Cleaning
Jan 2017 - Jul 2024 (7 years 6 months)
Assistant Manager
Rue 21
Jun 2021 - Oct 2021 (4 months)
BWStore Lead / Key Holder
Bath & Body Works
Jan 2018 - May 2021 (3 years 4 months)
Lowe's
Dec 2021 - Aug 2024 (2 years 8 months)
RUShift Supervisor
Rue21
Oct 2023 - Feb 2024 (4 months)
Shift Supervisor
Clutch Coffee Bar
Jan 2023 - Aug 2023 (7 months)
May 2012 - Jul 2013 (1 year 2 months)
Healthcare Specialist
HGS
Jan 2016 - Jan 2017 (1 year)
Technical & Hotel Support
Altisource Business Solution
Feb 2015 - Sep 2015 (7 months)
Gocode Solutions
Jun 2022 - May 2023 (11 months)
Senior Fullstack Developer/ Team Lead
Goldstone Pvt Ltd
Mar 2021 - May 2022 (1 year 2 months)
Senior Fullstack Developer/ Team Lead
Tradekunj Pvt. Ltd
Mar 2020 - May 2022 (2 years 2 months)
Fullstack Developer
Vantage Bit Pvt. Ltd
Feb 2019 - Jan 2021 (1 year 11 months)
Intern at a Hospital
Nguyen Trai Hospital
Mar 2022 - Present (3 years 8 months)
Retail Pharmacist
Nhu Y Pharmacy
Jul 2020 - Present (5 years 4 months)
Warehouse Pharmacist
Savi Pharmaceutical Joint Stock Company
Aug 2019 - Present (6 years 3 months)
Team Leader
Subway
Jan 2016 - Apr 2017 (1 year 3 months)
Parakeet Pete's Steampunk Balloon
May 2015 - Jan 2016 (8 months)
Salesperson/Cashier
The Fudgery
Jul 2014 - May 2015 (10 months)
Technical Service Specialist
Abbott Laboratories Pakistan
Jan 2014 - Present (11 years 10 months)
Feb 2021 - Feb 2022 (1 year)
Customer Service Representative/Mobile Tech Agent
Vodafone Ireland
Mar 2019 - Feb 2020 (11 months)
Customer Service Representative/Billing Agent
Vodafone UK
Jan 2018 - Jan 2019 (1 year)
Oct 2020 - Jun 2022 (1 year 8 months)
VIVO medical center
Jun 2022 - Sep 2022 (3 months)
Customer Service Representative
Ibex Global
Nov 2021 - Aug 2022 (9 months)
