waleed iqbal
@waleediqbal2
Experienced biomedical engineer specializing in laboratory automation and integration.
What I'm looking for
I am a Biomedical Engineer with over 10 years of experience in laboratory equipment, particularly with Siemens and Abbott. My specialization lies in automation and integration with analyzers, where I have successfully implemented Total Lab Automation solutions. I am passionate about aligning my work with the company's vision for business development and customer satisfaction.
In my current role as a Specialized Services Lead Engineer at Abbott, I oversee Total Lab Automation systems and provide technical support to my team. I have been recognized with awards for my service excellence, including the Best Service Engineer Award in 2023. My goal is to transition into a strategy-making role within the next five years, leveraging my extensive experience to drive innovation and efficiency in healthcare technology.
Experience
Work history, roles, and key accomplishments
Specialized Services Lead Engineer
Flow Medical Company (Abbott)
Mar 2023 - Present (2 years 5 months)
Responsible for Total Lab Automation (Inpeco A3600 and GLP) and Abbott’s Chemistry, Immuno Assay, and Hematology analyzers. Support fellow engineers in troubleshooting lab equipment and perform proactive tasks like PPM, TSBs, and ISAs to improve instrument performance.
Team Leader/ Senior Technical Service Specialist
Abbott Laboratories Pakistan
Sep 2020 - Present (4 years 11 months)
Helped manage service issues and ensured customer satisfaction through call management and proactive calls. Managed services in the South Region (Sindh and Baluchistan) and provided extensive support to the commercial team.
Technical Service Specialist
Abbott Laboratories Pakistan
Jan 2014 - Present (11 years 7 months)
Ensured customer satisfaction through prompt complaint resolution and maintained maximum instrument uptime. Successfully managed the first Total Lab Automation site of Abbott in Pakistan for over 7 years.
Education
Degrees, certifications, and relevant coursework
Sir Syed University Of Engineering And Technology
Bachelor of Engineering, Biomedical Engineering
2010 - 2014
Grade: 3.14 CGPA
Completed a Bachelor of Engineering degree with a focus on Biomedical Engineering. The final year project involved developing an automatic drug delivery system.
Availability
Location
Authorized to work in
Job categories
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