Shanice FarquharsonSF
Open to opportunities

Shanice Farquharson

@shanicefarquharson

Dedicated customer service representative with healthcare experience.

Jamaica

What I'm looking for

Seeking a dynamic organization that offers opportunities for growth and development, with a focus on customer-centric roles.

I am a highly motivated and organized individual with a strong passion for delivering exceptional customer service. With experience in both customer-facing and healthcare roles, I possess a unique blend of skills that enable me to effectively communicate with diverse audiences and work efficiently in fast-paced environments.

Throughout my career, I have developed a strong ability to listen to customers' concerns, provide timely resolutions, and ensure their satisfaction. My experience in the healthcare industry has also equipped me with the skills to work accurately and efficiently in high-pressure situations.

I am a team player who thrives in collaborative environments and is always eager to learn and grow. I am excited to bring my skills and experience to a new organization and contribute to its success.

Experience

Work history, roles, and key accomplishments

IS

Customer Service Representative

Itel Smart Solutions

Nov 2022 - Mar 2023 (4 months)

Provided customer service support via inbound calls and chats, resolving customer concerns and providing information on Ancestry DNA tracking and subscription management.

VC

Practical Nurse

VIVO medical center

Jun 2022 - Sep 2022 (3 months)

Provided medical support services, including taking vital signs, collecting payments, and responding to patient queries and concerns.

Education

Degrees, certifications, and relevant coursework

Shanice hasn't added their education

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Tech stack

Software and tools used professionally

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Shanice Farquharson - Customer Service Representative - Itel Smart Solutions | Himalayas