Dana Hensley

I am a passionate and driven professional with a diverse background in patient advocacy and financial representation within the healthcare industry. My journey began as an Access Service Representative, where I honed my skills in patient registration and insurance verification. This role ignited my commitment to ensuring that patients receive the best possible care and support throughout their healthcare journey.

As a Patient Advocate at Next Med Laser, I further developed my ability to facilitate communication between patients and healthcare providers, ensuring that patient needs were met with compassion and efficiency. My current role as a Patient Financial Representative at Banner University Medical Center has allowed me to leverage my organizational skills and attention to detail to manage accounts effectively, resolve insurance denials, and maintain compliance with healthcare regulations. I thrive on building strong relationships with clients and colleagues, always aiming to make a positive impact in every interaction.