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Dynamic professional with a passion for customer service and sales.
Experience
Business Development Manager
GRAND STYLE EVENTS MANAGEMENT
Jan 2020 - Present (5 years 10 months)
Customer Service/Sales Specialist
GLOBACOM LIMITED
Jan 2015 - Jan 2020 (5 years)
Customers Care Representative
GLOBACOM LIMITED
Jan 2013 - Jan 2015 (2 years)
Marketing Executive
INDUSTRIAL AND GENERAL INSURANCE (IGI)
Jul 2011 - Jan 2013 (1 year 6 months)
CMDedicated interpreter and service desk analyst with diverse industry experience.
Experience
Interpreter
Kelly Services
Jan 2024 - Present (1 year 10 months)
Service Desk Analyst
Winprovit
Jan 2023 - Jan 2024 (1 year)
Webchat Support
Hastings
Jan 2018 - Jan 2022 (4 years)
PSExperienced project leader specializing in digital growth and innovation.
Experience
Consultant, Digital Growth
Boston Consulting Group (BCG)
Nov 2021 - Oct 2024 (2 years 11 months)
Associate Director, Optimization & Innovation
Kepler Group LLC
Mar 2018 - Nov 2021 (3 years 8 months)
Equity Research Associate
KeyBanc Capital Markets Inc.
Experienced Behavioral Health professional with a focus on patient care.
Experience
Behavioral Health Technician
The Meadows-Wickenburg
Jul 2024 - Present (1 year 4 months)
Behavioral Health Technician
Arizona Autism
Feb 2022 - Jun 2024 (2 years 4 months)
Behavioral Health Supervisor
Agape Love Community Center
May 2020 - Jan 2022 (1 year 8 months)
JAExperienced interpreter specializing in medical and finance sectors.
Experience
Language Interpreter
Teleperformance - Language Line Solutions
Jan 2023 - Jan 2025 (2 years)
BGExperienced Product Manager with a focus on innovative solutions.
Experience
Senior Product Owner
Sword Health
Jul 2022 - Present (3 years 4 months)
Senior Product Owner
Lovys
Oct 2021 - Jun 2022 (8 months)
Product Manager
Telecine
Jan 2019 - Sep 2021 (2 years 8 months)
GLDynamic software engineer with 6.5 years of diverse experience.
Experience
Sr Software Engineer
DMI
Jun 2022 - Present (3 years 5 months)
Agile Scrum Sr Software Engineer
Mad Mobile
Dec 2021 - Jun 2022 (6 months)
Ssr Software Engineer
Mercado Libre
Jan 2020 - Jan 2022 (2 years)
CUDetail-oriented professional seeking entry-level role in Cybersecurity.
Experience
Financial Services Agent
New York Life
Dec 2024 - Present (11 months)
Operations Supervisor, Regional Systems Consultant
CitizenM Hotels
Sep 2023 - Sep 2024 (1 year)
Hospitality Experience Curator, Systems Analyst
OU
India40k-100k USD
I am a BBA Aviation Management graduate specialized in Marketing, driving process improvement and business excellence.
Experience
Airport intern
Netaji Subhash Chandra Bose international airport
Jun 2024 - Jul 2024 (1 month)
HR Intern
Eager to apply my professional background toward a successful career in the Customer Support field.
Experience
Payroll Implementation Consultant
Paylocity
Jan 2022 - Present (3 years 10 months)
Sr Payroll Specialist
Paychex
Jan 2020 - Jan 2022 (2 years)
Sorting Clerk
Amazon
Jan 2018 - Jan 2018 (0 months)
FCDedicated customer support specialist with strong communication skills.
Experience
Back-office Agent
Telecommcare
Apr 2023 - Present (2 years 7 months)
Customer Support Specialist
PartnerHero
Nov 2022 - Mar 2023 (4 months)
Technical Support
Teleperformance
HMDynamic dental practice manager with expertise in operational efficiency.
Experience
Medical Coder
ORMBS
Nov 2023 - Present (2 years)
Senior Dental Office Coordinator
DENTAL CENTRE
Mar 2021 - Aug 2023 (2 years 5 months)
Dental Practice Manager
AMCOLIAN DENTAL
CBExperienced virtual assistant and operations manager with strong leadership skills.
Experience
Senior Executive Assistant
Digital Lead Group
Nov 2024 - Present (1 year)
Assistant Manager of Operations
Office Partners 360 Inc.
Nov 2023 - Present (2 years)
I am a customer-focused benefits specialist with technical aptitude, compliance experience, and strong communication skills.
Experience
Laser Cut Operator
Color Centric
Sep 2014 - Jan 2015 (4 months)
Science Kit Assembler
Ward's Science
Jul 2014 - Sep 2014 (2 months)
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Pharmacy graduate with experience in U.S. medical billing, claim submission, and denial follow-ups.
Experience
Medical Billing Executive
Turnaround International LLP
Jan 2025 - Present (10 months)
Patient Counselor
Experienced customer care representative delivering exceptional support and achieving sales targets.
Experience
Customer Service Representative
Vivid Money
Jun 2025 - Present (5 months)
Travel Consultant
Galilee Business Solution Services
Mar 2022 - Nov 2024 (2 years 8 months)
Customer Service Representative
Experienced pharmacy technician and patient outreach specialist focused on patient-centered care.
Experience
Patient Onboarding Specialist
Shields Health Solutions
Oct 2023 - Present (2 years 1 month)
Patient Outreach Coordinator
Shields Health Solutions
Apr 2022 - Oct 2023 (1 year 6 months)
Administrative Assistant
Experienced and versatile professional with a background in IT consulting and operations management.
Experience
Owner
Drawn To Live
Mar 2023 - Present (2 years 8 months)
General Assistant
amp REVOLT
Jan 2021 - Present (4 years 10 months)
Receiving
Apex Tool Group
Jan 2023 - Mar 2023 (2 months)
Skilled File Clerk with strong organizational and communication abilities.
Experience
Records Analyst
Infirmaryhealth
Jan 2023 - Present (2 years 10 months)
Regional Manager/Manager of Operations
Creative Smiles
Jul 2010 - Jun 2022 (11 years 11 months)
Office Manager
Smile Care Dentistry
Oct 2004 - Feb 2010 (5 years 4 months)
Dedicated medical laboratory scientist with expertise in quality control.
Experience
Quality Control Analyst
AquaSmile Industry
Jan 2022 - Present (3 years 10 months)
Sales Associate
Prudential Life Insurance Ghana
Mar 2021 - Jan 2022 (10 months)
Teaching and Research Assistant
Aug 2016 - Mar 2018 (1 year 7 months)
Project Leader, Digital Growth
Boston Consulting Group (BCG)
Nov 2024 - Present (1 year)
Customer Relation/Balance Transfer Manager
Ramsey Financial
Jun 2018 - Apr 2020 (1 year 10 months)
Pharmacy Technician
Staffing Solutions GenRX Pharmacy
Dec 2016 - May 2018 (1 year 5 months)
Product Manager
Ingresso.com
Aug 2018 - Jan 2019 (5 months)
QA Analyst
Ingresso.com
Apr 2014 - Jul 2018 (4 years 3 months)
Ssr Software Engineer
Globant
Oct 2018 - Feb 2020 (1 year 4 months)
Jr Software Engineer
Esolutions SA
Jan 2018 - Oct 2018 (9 months)
CitizenM Hotels
May 2021 - Sep 2023 (2 years 4 months)
Owner
Treat the Cause PT & Wellness
Dec 2018 - Jan 2021 (2 years 1 month)
Managed Care Coordinator
Beth Israel Lahey Health
Oct 2017 - Dec 2018 (1 year 2 months)
Kotak Life Insurance Company
Jun 2024 - Jul 2024 (1 month)
National Railroad Service Worker
Amtrak
Jul 2011 - Jan 2017 (5 years 6 months)
Customer Service Clerk
Westmed Medical Group
Jan 2010 - Jan 2012 (2 years)
Aug 2021 - Dec 2022 (1 year 4 months)
Training Assistant
Supreme Court of Justice
Oct 2018 - Jun 2021 (2 years 8 months)
Training Assistant
Startek
Jan 2017 - Oct 2018 (1 year 9 months)
Jan 2018 - Aug 2020 (2 years 7 months)
Senior Team Leader
Office Partners 360 Inc.
Dec 2022 - Present (2 years 11 months)
Team Leader
TaskUs Ortigas
Jun 2021 - Present (4 years 5 months)
Customer Service Representative
TaskUs Ortigas
Jan 2021 - Present (4 years 10 months)
Qi Spine Clinic
Aug 2023 - Nov 2024 (1 year 3 months)
Pharmacist
AllSmiles Medical
Jun 2022 - Jul 2024 (2 years 1 month)
Hello Connect
Mar 2021 - Nov 2021 (8 months)
Travel Consultant
Galilee Business Solution Services
Jan 2020 - May 2020 (4 months)
Travel Consultant
InterGlobe Technologies
Jun 2017 - Dec 2019 (2 years 6 months)
Eagle Health Analytics
Sep 2021 - Mar 2022 (6 months)
Branch Coordinator
Apria Healthcare
Mar 2019 - Jul 2020 (1 year 4 months)
Lead Certified Pharmacy Technician
Shared Solutions
Feb 2017 - Mar 2019 (2 years 1 month)
Warehouse Shipdock
Amazon
Jan 2023 - Mar 2023 (2 months)
Sales
Renewal By Andersen
Nov 2022 - Jan 2023 (2 months)
Claims Auditor
Delta Dental Insurance Company
Oct 1999 - Jul 2004 (4 years 9 months)
University of Cape Coast
Sep 2019 - Aug 2020 (11 months)
Medical Laboratory Intern
Empat – Caiquo Medical Centre
May 2017 - Aug 2017 (3 months)
Secretary/Graphic Designer
XP Crystal Computer Systems
Jul 2014 - Jul 2015 (1 year)
