Fredonya Barnes
@fredonyabarnes
Eager to apply my professional background toward a successful career in the Customer Support field.
United StatesWhat I'm looking for
As a dedicated and results-driven professional with a strong background in customer service and payroll implementation, I am committed to delivering exceptional performance and contributing to the success of my employer. With over 10 years of experience in customer-facing roles, I possess excellent communication skills and a proven track record of providing top-notch support to clients and customers.
Throughout my career, I have demonstrated my ability to adapt to new environments and take on new challenges, from implementing payroll systems to providing technical support to customers. My expertise in project management, data processing, and Microsoft Office tools has enabled me to streamline processes and improve efficiency in my previous roles.
I am excited to leverage my skills and experience to drive success in the Transportation Industry, and I am eager to continue growing and developing as a professional in a dynamic and supportive work environment.
Experience
Payroll Implementation Consultant
Paylocity
Jan 2022 - Present (2 years 5 months)
Implementation of new business account to the companies payroll accounting platform.
Sr Payroll Specialist
Paychex
Jan 2020 - Jan 2022 (2 years)
Daily payroll processing while also providing account maintenance.
Customer Service Clerk
Westmed Medical Group
Jan 2010 - Jan 2012 (2 years)
Scheduled patient appointments and confirmed insurance coverage.
National Railroad Service Worker
Amtrak
Jul 2011 - Jan 2017 (5 years 6 months)
Assisted passengers with their travel needs as a Customer Station Services Clerk.
Customer Service Clerk
Directv
Jan 2006 - Jan 2009 (3 years)
Assisted customers with product technical support and account payments.
Tech stack
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Availability
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