Benefits
Weekends off
401k
PTO
@mitchellmoreau
I'm a Software QA Engineer based out of Fort Lauderdale, FL
Benefits
Weekends off
401k
PTO
Software QA engineer with experience with SQA projects, reviewing and analyzing specifications, executing test cases and reporting issues. Testing mobile versions of the web applications in QA and production environments. Ability to describe bugs clearly and accurately. Acting as a role model for the rest of the team to show them the direction to move forward in line with the program priorities.
Work history, roles, and key accomplishments
MDLIVE
Dec 2018 - Present (6 years 8 months)
Report any system impacts to CS admin, patient portal, or provider portal to production support and open Salesforce ticket in Jira
Respond to customer service emails: general inquiries, contact request, appointment request, refund request, billing inquiries, etc. within 30 minutes or less
Send escalated alert notification of low provider coverage for state specific patient phone or video con
Saldo App
Jun 2022 - Dec 2022 (6 months)
Tested software to detect bugs and make sure a product complies with the requirements
Designed, developed and executed test cases using TestRail
Performed functional, UI, smoke, regression testing at all stages of the software development life cycle
Tested iOS, Android and Web applications and using UNIX, Xcode, ADB, and Android Studio
Monitored, analyzed and reported bugs applying J
Degrees, certifications, and relevant coursework
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