Onkar Gurav
@onkargurav
Ex- Senior SWAT Associate (Customer Success) Data Analysis & Process Optimization @ Amazon.
IndiaWhat I'm looking for
"Success in business is like a three-legged stool: knowledge, work ethic, and teamwork." – Warren Buffett
As a Senior SWAT Associate (Customer Success) at Amazon with 6+ years of experience, I specialize in data-driven decision-making, execution, and collaboration to deliver measurable results.
🔹 Data Analyst Skills: SQL, Excel, Power BI, AI tools (Office 365 Copilot, Gamma.app, Canva)
🔹 Impact: Identified systemic issues reducing escalations by 28%, automated systems improving efficiency by 20%
🔹 Education: PG Cert. in Business Analytics (Univ. of Minnesota), pursuing AI & Data Analytics Mastery (Be10x)
I believe "Planning without action is futile; action without planning is fatal." – Harold Kerzner
Outside work, I enjoy family time, music, and cooking—because creativity fuels analytics.
Let’s connect and turn data into action!
Experience
Work history, roles, and key accomplishments
Data-driven problem solver with 6+ yrs at Amazon. Used SQL, Power BI & AI to cut escalations 28%, boost delivery efficiency 20%, and reduce costs 17%. Automated tracking, optimized warehouses (12% gap reduction), and grew seller network 25%. Cross-functional leader bridging IT/Ops with data-driven solutions.
Education
Degrees, certifications, and relevant coursework
Carlson School of Management
Global Certification, Business Analyst
2022 - 2024
Savitribai Phule Pune University
Bachelor of Computer Applications, Computer Application
2013 - 2016
Grade: 60%
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Interested in hiring Onkar?
You can contact Onkar and 90k+ other talented remote workers on Himalayas.
Message OnkarGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
