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RAInnovative Business Development Manager with expertise in AI and programming.
Experience
Machine Learning and Artificial Intelligence
Outlier
Jan 2025 - Present (10 months)
Writer Cum Researcher
Freelance
Dec 2022 - Present (2 years 11 months)
Business Development Manager
HUB360 Sdn Bhd
Mar 2020 - Nov 2022 (2 years 8 months)
Business Development Manager
Xvance Home Management Sdn Bhd
Nov 2018 - Jan 2020 (1 year 2 months)
Senior Executive, Research
Institut Kajian Strategik Islam Malaysia (IKSIM)
Nov 2016 - Jul 2018 (1 year 8 months)
Customer service specialist with healthcare experience, CRM expertise, and process-improvement focus.
Experience
Customer Service Specialist
Alliance Hospital
May 2023 - Jul 2025 (2 years 2 months)
Front Desk Officer / Cashier
Alliance Hospital
Oct 2022 - May 2023 (7 months)
JTExperienced Communication Manager with a focus on customer support excellence.
Experience
Field Support Specialist
NeoLife International
Jan 2022 - Present (3 years 10 months)
Zalando Customer Support Specialist
Majorel OÜ
Jan 2021 - Present (4 years 10 months)
Result-driven call center professional with over 9 years of experience.
Experience
Call Center Manager
The Whitelist Company
Jan 2024 - Present (1 year 10 months)
Call Center Supervisor
The Outsource Company
Nov 2019 - Dec 2023 (4 years 1 month)
Team Lead – Contact Centre
MKCustomer service and technical support professional with proven results.
Experience
Telesales & Customer Support Specialist
StarTimes Kenya
Aug 2023 - Jan 2025 (1 year 5 months)
Inbound Customer Service Representative
StarTimes Kenya
Mar 2023 - Jul 2023 (4 months)
Customer Service & Sales Representative
Konnect Hub
Jan 2021 - Feb 2023 (2 years 1 month)
South Africa25k-35k USD
I am an entrepreneurial thinker with a passion for technology and innovation.
Experience
VIP Support Specialist
World Sports Betting
Apr 2024 - Jul 2024 (3 months)
Fraud Analyst
Hollywoodbets UK and Ireland
Mar 2019 - Apr 2024 (5 years 1 month)
CTPassionate healthcare leader with expertise in operational efficiency.
Experience
Customer Service and Credit Management Team Lead
Accenture - Project Milky Way
Apr 2024 - Present (1 year 7 months)
Quality Documentations Manager - Senior Analyst
Accenture - Project Fidelity
Oct 2023 - Apr 2024 (6 months)
Front-end / full-stack developer focused on React, TypeScript, and scalable interfaces.
Experience
Development Director
Núcleo de Empresas Juniores do Sul de Minas
Jan 2025 - Present (10 months)
Full Stack Developer Intern
Amiko Soluções
Jul 2024 - Present (1 year 4 months)
Database I Teaching Assistant
TMI am a business manager with 10 years' experience in administrative and financial leadership.
Experience
SABusiness Manager
Soul Digital Academy
Feb 2023 - Jun 2025 (2 years 4 months)
VEAdministrative Manager
Virgo Odontologia Especializada
Feb 2016 - Jun 2025 (9 years 4 months)
SEProfessional fashion designer specializing in diverse design techniques.
Experience
Fashion Designer
Henatluk
YUJunior designer with a strong background in customer service.
Experience
Junior Designer
Couristan
Aug 2024 - Jan 2025 (5 months)
Customer Service
Torus Group
Nov 2023 - Aug 2024 (9 months)
Customer Support - Hybrid
Currys
Oct 2022 - Oct 2023 (1 year)
TPExperienced freelancer and business processing outsourcing agent.
Experience
Client Relations Associate
Confidential
Jul 2024 - Present (1 year 4 months)
Client Success Associate
Confidential
Jul 2022 - Present (3 years 4 months)
Inbound Sales Associate
Computer science graduate skilled in MERN stack and backend software development.
Experience
Call Center Agent
Call Center International
Oct 2024 - Mar 2025 (5 months)
Software Development Intern
Software Group
May 2023 - Jul 2023 (2 months)
Volunteer Support Worker
Missionaries of Charity
Nov 2018 - Dec 2018 (1 month)
EGDetail-oriented Medical Records Specialist with 3+ years of experience.
Experience
Medical Records Retrieval Specialist
ChangeHealthcare/OptumPhilippines
Dec 2021 - Present (3 years 11 months)
Medical Records Retriever
LMSummary
Feb 2025 - Jun 2025 (4 months)
Call Center Agent
NICustomer Service Specialist with 4+ years of remote support experience.
Experience
Team Lead & Collaboration
Global Support Hub
Jan 2022 - Present (3 years 10 months)
Customer Service Representative
Global Support Hub
Jan 2022 - Present (3 years 10 months)
JKDedicated service consultant with strong customer service skills.
Experience
Service Consultant
T TEC
Mar 2024 - Present (1 year 8 months)
Bank Customer Service Advisor
Tele-Performance
Jul 2023 - Jun 2024 (11 months)
Sales Agent
Telkom Perx
Jan 2020 - Jul 2022 (2 years 6 months)
Experienced hospitality, customer service and AI-training freelancer with analytical focus.
Experience
Freelancer AI Trainer
Appen / Crowdgen / Clickworker
AEFinancieel Adviseur
Aegon
Bedrijfsleider
SIDedicated customer service professional with 11 years of experience.
Experience
Call Center
Results CX
Jan 2023 - Feb 2024 (1 year 1 month)
Laundry Attendant
Crown Plaza Hotel
Apr 2023 - Jul 2023 (3 months)
Customer Service Agent
PBS
Aug 2022 - Dec 2022 (4 months)
Customer service and fraud specialist with 7+ years at Amazon, delivering accurate, high-volume support.
Experience
ACSenior Support Analyst
Amazon Development Center
Jun 2023 - Present (2 years 5 months)
ACCustomer Service Associate
Amazon Development Center
Sep 2019 - Jun 2023 (3 years 9 months)
ACDirectrice des admissions bilingue, spécialisée en recrutement international et stratégie d'inscription étudiante.
Experience
Directrice des admissions
Université Tunis Carthage
Jan 2025 - Present (10 months)
Responsable scolarité et administratif
Université Tunis Carthage
Sep 2024 - Jan 2025 (4 months)
Conseillère en orientation
The Outsource Company
Jun 2017 - Sep 2019 (2 years 3 months)
Front Desk / Administrative Assistant
JK Michaels Consult
Oct 2014 - Mar 2015 (5 months)
Escalations Supervisor
Capability
Mar 2019 - Dec 2019 (9 months)
Customer Service Agent
Capability
Jan 2019 - Mar 2019 (2 months)
Customer Care Consultant
CCI
Jan 2019 - Mar 2019 (2 months)
Dispatch Supervisor/Trainer/Coordinator
One Access Medical Transportation
Oct 2018 - Jan 2023 (4 years 3 months)
Client Partner
Access Healthcare Services
Sep 2017 - May 2018 (8 months)
Pharmacy Coordinator
Arriva Medical
Oct 2016 - Apr 2017 (6 months)
Inatel
Jul 2023 - Dec 2024 (1 year 5 months)
Trainee / Developer / Director
CP2eJr
Mar 2022 - Aug 2024 (2 years 5 months)
Administrative and Financy Manager
Secretaria de Saúde de Estado
Mar 2021 - Jan 2023 (1 year 10 months)
Bartender / Barback
Flair Events People Ltd
Jan 2018 - Dec 2021 (3 years 11 months)
Compass New York
Sep 2021 - Present (4 years 2 months)
Financial Escalation Supervisor
T-Mobile
Nov 2020 - Present (5 years)
Order Support Representative
Sprint Telecom
Oct 2019 - Present (6 years 1 month)
IQOR
Jun 2017 - Oct 2017 (4 months)
Customer Service Representative
Efs Call Center
Jan 2020 - Dec 2022 (2 years 11 months)
Senior Associate
WNS Global Services
Dec 2016 - Dec 2019 (3 years)
Irish Pub de Poort van Cleve
Bron- en Contactonderzoeker / Klantadviseur
Veiligheidsregio Friesland
Bedrijfsleiding
Café-Restaurant De Gouverneur
Call Center Agent
Arise
Apr 2022 - Dec 2022 (8 months)
Cashier
Goodwill Industries
Jun 2022 - Nov 2022 (5 months)
Customer Service Associate
Amazon Development Center
Oct 2017 - Sep 2019 (1 year 11 months)
ACFraud Specialist
Amazon Development Center
Université Tunis Carthage
Jul 2024 - Sep 2024 (2 months)
Chargée de recrutement international
Andion Consultation
Feb 2017 - Aug 2024 (7 years 6 months)
