John Patrick AuayangJA
Open to opportunities

John Patrick Auayang

@johnpatrickauayang

Dedicated customer service professional with a passion for excellence.

Philippines
Message

What I'm looking for

I seek a role that values teamwork and offers opportunities for growth.

I am a Filipino residing in Indonesia, passionate about delivering exceptional customer experiences. With over a decade of experience in customer service and technical support, I have honed my skills in efficiently resolving inquiries and issues while consistently prioritizing service quality and customer satisfaction.

My journey began with TELUS International, where I progressed from a Tier 1 Customer Support Representative to a Tier 2 Escalation Customer Support Representative. My expertise lies in utilizing agile thinking and teamwork to anticipate and meet customer needs. I thrive in fast-paced environments, adept at multitasking and operating effectively with minimal supervision.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SC

STI College Cubao

Diploma in E-Commerce Programming, E-Commerce Programming

Completed a diploma program focused on e-commerce programming, gaining foundational knowledge in developing and managing online commercial platforms. The curriculum covered essential programming concepts relevant to digital business operations.

SC

St. Joseph’s College of Quezon City

Bachelor of Science, Management

Pursued a Bachelor of Science degree with a major in Management, acquiring comprehensive knowledge in business administration and organizational leadership. The program provided a strong foundation in management principles and practices.

Tech stack

Software and tools used professionally

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