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Create a company profile to connect with top remote employees.
Find highly qualified candidates
Promote your company values
Browse beyond traditional resumes
Explore competitive salary expectations
Filter by visa requirements
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Customer experience leader with a focus on operational excellence.
Experience
Contact Centre Supervisor
THE ALTERNATIVEBANK
Jun 2023 - Jun 2024 (11 months)
Product Manager, USSD
THE ALTERNATIVEBANK
Aug 2023 - Dec 2023 (4 months)
Email Agent
ARMRA
Aug 2023 - Oct 2023 (2 months)
Complaints Resolution Officer/CX Project Manager
THE ALTERNATIVEBANK
Jan 2020 - Aug 2023 (3 years 7 months)
KKHighly organized professional with diverse experience in operations and IT support.
Experience
Warehouse Operations Lead
Chenega Corporation
May 2024 - Jul 2025 (1 year 2 months)
Shipping and Receiving Clerk
NFI Industries
Aug 2021 - May 2024 (2 years 9 months)
Amazon Delivery Driver
Amazon DSP
Nov 2020 - Jun 2021 (7 months)
I am a talent acquisition specialist focused on sourcing and hiring top talent.
Experience
Delivery Driver
Self Employed
Jan 2020 - Jan 2022 (2 years)
Experienced Delivery Manager with a focus on IT project success.
Experience
Delivery Manager
Sigma Infosolutions Ltd
Jul 2021 - Present (4 years 4 months)
Senior Consultant - Business Practice
Dynamic Elements AS
May 2021 - Jul 2021 (2 months)
Manager - Presales
Anblicks
Sep 2018 - Apr 2021 (2 years 7 months)
Delivery and technology leader driving global programmes, platform modernisation, and cost optimisation.
Experience
Senior Software Development Project Manager
Derivco
Nov 2024 - Jun 2025 (7 months)
Delivery Leader
Derivco
May 2012 - Jun 2025 (13 years 1 month)
TJAgile Scrum certified Project & Delivery Manager with 6 years' experience.
Experience
Programme Support Officer / Project Manager
RAND Europe
Dec 2024 - Present (11 months)
Agile Delivery Manager
Eny Consulting Inc
Mar 2023 - Nov 2024 (1 year 8 months)
PMO Analyst
Depop
I am an operations and delivery leader driving process excellence and measurable business impact.
Experience
GLSenior Lead
Global Logic Technologies Pvt Ltd
Jul 2024 - Present (1 year 4 months)
GLTeam Lead
Global Logic Technologies Pvt Ltd
Sep 2020 - Jun 2024 (3 years 9 months)
Assistant Manager
MTCustomer experience leader with 10+ years in insights-driven programs.
Experience
Program Director, Voice of Employee (VoE)
Cisco
Nov 2022 - Present (3 years)
Director, Voice of Customer
Via
Sep 2021 - Present (4 years 2 months)
Enterprise Client Success Manager
JPDynamic Senior UX/CX Product Leader
Experience
Head of UX
Ad Telic
Jun 2023 - Present (2 years 5 months)
Vice President of Strategy & User Experience Design
Adage Tech
Jun 2015 - Jun 2023 (8 years)
Product Design Director
Caxy Interactive
Oct 2013 - Jun 2015 (1 year 8 months)
GG
India2000k-2500k INR
Dynamic Program Manager driving sales growth and operational excellence.
Experience
SLProgram Manager
Sprinklr India Pvt Limited
Jan 2024 - Present (1 year 10 months)
ZLTransformational Customer Experience Executive driving sustainable value and growth.
Experience
Senior Director of Customer Service
Altium Packaging
Jan 2023 - Jan 2024 (1 year)
Americas Customer Success Director
Vizrt
Feb 2021 - Feb 2022 (1 year)
Global Customer Success Director
NICE Systems
Jan 2011 - Jan 2020 (9 years)
Customer Success Leader with expertise in B2B SaaS.
Experience
Head of Customer Success
Vamoos
Oct 2024 - Present (1 year 1 month)
Customer Success Manager, Team Lead
Vamoos
Jun 2022 - Present (3 years 5 months)
Customer Success Manager
JMDetail-oriented professional with expertise in logistics and customer service.
Experience
Freight Inquiry Officer
Smartsourcing/eStore Logistics
Jan 2022 - Present (3 years 10 months)
Travel Care Professional
Teleperformance Philippines
Jan 2022 - Jan 2024 (2 years)
Outbound Lead Generation Specialist
VRExperienced customer service team leader with expertise in technical support and virtual assistance.
Experience
Remote Customer Service Team Leader
Multiple Clients
Jan 2023 - Nov 2023 (10 months)
Remote Customer Success Administrator
Coaching.com
Jun 2020 - Nov 2022 (2 years 5 months)
AMCustomer Service Associate (Logistics)
MUFinal-year Business Administration student with customer experience expertise.
Experience
Team Leader on Customer Experience
AIESEC in Romania
Aug 2024 - Present (1 year 3 months)
Team Leader on Customer Experience and Talent Acquisition
AIESEC in Romania
Feb 2024 - Jul 2024 (5 months)
MAOrganized professional with over 10 years in program coordination.
Experience
Lead Program Coordinator (Lead Teacher)
Drop-in Daycare
Jun 2021 - Present (4 years 5 months)
Program & Team Lead (Montessori Teacher)
As-Sadiq Islamic School
Sep 2012 - Present (13 years 2 months)
UWCustomer Experience Specialist with over 5 years in e-commerce.
Experience
Customer Experience Executive
Glovo App
Jan 2020 - Jan 2025 (5 years)
Customer Experience Executive
Glovo App
Jan 2020 - Jan 2025 (5 years)
VJIndia1k-1k USD
I'm an Team Leader based in India (Bengaluru)
Experience
COTeam Leader
Concentrix
Oct 2014 - Feb 2023 (8 years 4 months)
SSExperienced Test Management / Test Architect with a focus on automation and quality.
Experience
Test Architect & Management
Amdocs India
Mar 2023 - Present (2 years 8 months)
Product Owner
Amdocs India
Apr 2022 - Present (3 years 7 months)
Production Support Team Lead
YBService delivery manager and technical lead driving reliable IT operations.
Experience
Service Delivery Manager
Serviqual Ltd.
Dec 2023 - Present (1 year 11 months)
ACCluster Manager
Accenture
May 2021 - Dec 2023 (2 years 7 months)
Systems and Applications Engineer
Linkbynet IO
PC Support Engineer
Real Soft Inc.-Conduent
Jul 2018 - Oct 2020 (2 years 3 months)
Senior Game Advisor/Key Holder
GameStop
Oct 2014 - Aug 2018 (3 years 10 months)
Pre-Sales Manager
Tatvasoft
May 2016 - Aug 2018 (2 years 3 months)
Senior Business Analyst - Presales
InfoStretch Solutions Pvt. Ltd (Apexon)
Apr 2014 - Apr 2016 (2 years)
Jan 2021 - Mar 2023 (2 years 2 months)
Delivery Manager
Travelex
Jan 2017 - Dec 2020 (3 years 11 months)
Usekiwi Infolabs Pvt Ltd
Dec 2019 - Sep 2020 (9 months)
SLAssistant Manager
Saregama India Ltd
Jun 2019 - Dec 2019 (6 months)
VLSenior Executive
Vodafone Idea Ltd
Mar 2015 - Jun 2019 (4 years 3 months)
MX
Feb 2020 - Present (5 years 9 months)
Head of Customer Success Enablement
Qualtrics
Jan 2014 - Present (11 years 10 months)
Director of Interactive
NFC
Jun 2011 - Feb 2013 (1 year 8 months)
Area Lead
Zomato Limited
May 2023 - Jan 2024 (8 months)
CAZonal Sales Manager
Cashify
Apr 2022 - May 2023 (1 year 1 month)
BLTerritory Sales Manager- ILMS Lead
Bharti Airtel Limited
Jun 2021 - Apr 2022 (10 months)
BLStore Manager
Bharti Airtel Limited
May 2019 - Jun 2021 (2 years 1 month)
Program/Senior Account Manager
NICE Systems
Jan 2011 - Jan 2020 (9 years)
Project Manager / Business Analyst
Coca-Cola
Jan 2010 - Jan 2011 (1 year)
Vamoos
Jan 2022 - Present (3 years 10 months)
Client Services & Operations Manager
Cluttons LLP
Jan 2021 - Present (4 years 10 months)
Client Services Manager
Parks Lettings
Sep 2019 - Present (6 years 2 months)
Citus Solutions Corporation
Jan 2021 - Jan 2022 (1 year)
Operations Officer
WCO Delivery Services
Mar 2014 - Jan 2022 (7 years 10 months)
Counter/Accounting Clerk
Jollibee Foods Corporation
Jan 2014 - Mar 2014 (2 months)
Amazon
May 2019 - Oct 2019 (5 months)
Amdocs Philippines
Nov 2020 - Present (5 years)
SW Test Lead
Amdocs Philippines
Feb 2010 - Present (15 years 9 months)
Mar 2016 - Apr 2021 (5 years 1 month)
