Jerome Maambong
@jeromemaambong
Detail-oriented professional with expertise in logistics and customer service.
What I'm looking for
I am Jerome B. Maambong, a dedicated professional with a Bachelor of Science in Business Administration, majoring in Marketing Management. With a strong foundation in logistics and customer service, I have honed my skills through various roles, including my current position as a Freight Inquiry Officer and Transport Coordinator at Smartsourcing/eStore Logistics. My experience in the industry has equipped me with the ability to manage inquiries effectively and coordinate transportation logistics efficiently.
Throughout my career, I have demonstrated my capability in lead generation and operations management, having worked as an Outbound Lead Generation Specialist at Citus Solutions Corporation and as an Operations Officer at WCO Delivery Services. My strong analytical skills, attention to detail, and ability to work independently have allowed me to excel in fast-paced environments. I am passionate about continuous learning and development, which drives my commitment to delivering exceptional service and achieving organizational goals.
Experience
Work history, roles, and key accomplishments
Freight Inquiry Officer
Smartsourcing/eStore Logistics
Jan 2022 - Present (3 years 5 months)
Responsible for coordinating transport inquiries and managing logistics operations. Demonstrated strong analytical and communication skills while working with minimal supervision.
Travel Care Professional
Teleperformance Philippines
Jan 2022 - Jan 2024 (2 years)
Provided customer support and travel assistance, utilizing strong interpersonal skills and knowledge of travel logistics to enhance customer satisfaction.
Outbound Lead Generation Specialist
Citus Solutions Corporation
Jan 2021 - Jan 2022 (1 year)
Engaged in outbound marketing efforts to generate leads, employing strong analytical skills and effective communication to reach potential clients.
Operations Officer
WCO Delivery Services
Mar 2014 - Jan 2022 (7 years 10 months)
Managed daily operations and logistics, ensuring efficient service delivery and customer satisfaction through effective communication and organization.
Counter/Accounting Clerk
Jollibee Foods Corporation
Jan 2014 - Mar 2014 (2 months)
Handled customer transactions and accounting tasks, demonstrating strong organizational skills and attention to detail in a fast-paced environment.
Education
Degrees, certifications, and relevant coursework
Jerome hasn't added their education
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