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VDProduct manager focused on open finance, financial innovation, and data-driven product strategy.
Experience
LTAssistant Professor
London School of Management and Technology
Jan 2025 - Present (10 months)
CFProject Manager
Caixa Econômica Federal
Jan 2012 - Present (13 years 10 months)
I am a finance and risk analyst specializing in credit recovery and data-driven risk management.
Experience
Write-Off Recovery Officer
Family Bank Ltd
Mar 2022 - Sep 2024 (2 years 6 months)
Office Assistant
GreenQuid Ltd
Feb 2021 - Jan 2022 (11 months)
KWAccomplished financial leader with expertise in operational accounting.
Experience
Level 2 Mortgage Agent
Centum Smart Mortgages Inc
Apr 2022 - Present (3 years 7 months)
Senior Collections Officer
Prefera Finance
Apr 2021 - Present (4 years 7 months)
Senior Revenue Operations Analyst with expertise in billing and customer service.
Experience
Senior Revenue Operations Analyst
Reed Elsevier
Jul 2020 - Present (5 years 4 months)
Customer Service Representative II
Phonak
Jan 2019 - Jun 2019 (5 months)
Billing Specialist
Reed Elsevier
Aug 2017 - Nov 2018 (1 year 3 months)
Finance and credit control professional optimizing cash flow, revenue recognition, and debt recovery.
Experience
Credit Controller & Revenue Accountant
Angama Limited
Jan 2022 - Present (3 years 10 months)
Credit Controller & Accountant
Tembo Tamu Limited
Jan 2019 - Jan 2022 (3 years)
Group Credit Controller & Income Auditor
Azure Hotel
Experienced Finance and Accounts Payable Supervisor with strong leadership skills.
Experience
Customer Billing Operations Supervisor
Veritiv
Jan 2019 - Present (6 years 10 months)
Customer Service - Print Solutions
Veritiv
Jan 2014 - Dec 2019 (5 years 11 months)
Credit Specialist
Unisource
Jan 2008 - Dec 2014 (6 years 11 months)
Operations Supervisor in fintech: payments, settlements, and team leadership
Experience
Administrative Officer / HR Intern
Xpress Track Logistics
Jan 2020 - Jun 2021 (1 year 5 months)
OM
Tanzania60k-70k USD
Experienced professional with expertise in banking, business, administration, and customer service.
Experience
Freelance Expert
Freelance
Jan 2023 - Present (2 years 10 months)
Managing Director
Customer-focused credit controller and customer service professional with business and IT expertise.
Experience
Customer Services Assistant
Edgars Group (Jet Stores)
Apr 2021 - Present (4 years 7 months)
Credit Controller
TelOne (Pvt) Ltd
Oct 2019 - Jul 2020 (9 months)
KAResults-driven professional with expertise in customer service and financial counseling.
Experience
Credit Counselor
InCharge Debt Solutions
Mar 2023 - Present (2 years 8 months)
Team Lead
United Healthcare
Jun 2012 - Nov 2022 (10 years 5 months)
Customer Service Representative
Finance student and data-driven analyst skilled in financial automation.
Experience
Analyst / Junior Manager
Mykonos Rental Property (LP)
Jul 2021 - Present (4 years 4 months)
Finance Intern
CNL Capital
Jun 2025 - Aug 2025 (2 months)
Founder & Developer
MicroPanel
TTDedicated Customer Service Representative and Credit department expert.
Experience
Sales and Collection Specialist
Credit Control LLC
Jul 2024 - Jul 2024 (0 months)
Collections Professional
Credit Control LLC
Jul 2024 - Jul 2024 (0 months)
Credit Department Specialist
Kivac/Access Grupo Posadas
Sep 2017 - Sep 2023 (6 years)
Fintech product leader specializing in lending, prepaid cards, and embedded finance with 16+ years' experience.
Experience
MFDirector, Prepaid Cards
M2P Fintech
Jun 2023 - Present (2 years 5 months)
PLAssociate Vice President, Lending
Pine Labs
Feb 2021 - Apr 2023 (2 years 2 months)
Associate Director, Product Strategy
DSCustomer relations leader with expertise in fraud investigation and team management.
Experience
Customer Relations Team Lead
Better Business Bureau
Oct 2022 - Present (3 years 1 month)
Fraud Investigation Manager
Discover
Oct 2019 - Feb 2022 (2 years 4 months)
Singles Dwell Lead
Dynamic Head of PA with 16 years in debt collections.
Experience
Head of Campaigns & Strategy
Shapiro Shaik Defries & Associates
Feb 2023 - Present (2 years 9 months)
Key Accounts Manager
Shapiro Shaik Defries & Associates
Aug 2021 - Feb 2023 (1 year 6 months)
Collections Recoveries Analyst
Skilled data analyst with 4+ years of experience.
Experience
Credit Risk Analyst
EXL Service Pvt Ltd.
Jan 2022 - Present (3 years 10 months)
Back End Executive
FIS Global Business Solutions
Nov 2019 - Jan 2022 (2 years 2 months)
Computer Operator
Amit Sharma
Jul 2017 - Jun 2018 (11 months)
NBSales executive with expertise in credit card sales and customer service.
Experience
Senior Executive – Credit Card & Strategic Sales
EazyDiner Pvt. Ltd.
Aug 2022 - Present (3 years 3 months)
Executive – Operations
EazyDiner Pvt. Ltd.
Nov 2020 - Aug 2022 (1 year 9 months)
Internship
CMResults-driven AR and Collections analyst optimizing receivables and cash flow.
Experience
Operations & Finance Consultant
Hindustan Medical Agencies
Dec 2024 - Present (11 months)
Senior Associate, FinOps
Teachmint Technologies Pvt. Ltd.
Apr 2023 - Nov 2024 (1 year 7 months)
O2C Specialist with 9.5 yrs in AR, SAP, reconciliations | Seeking remote finance role
Experience
Senior Financial Analyst
Accenture
Jul 2021 - Present (4 years 4 months)
Finance & Audit Manager
JSA LLP
Mar 2019 - Present (6 years 8 months)
Sales Operations Executive
Experienced Credit Analyst skilled in credit risk analysis.
Experience
Credit Analyst
Auto Capital Canada Inc/CIBC Auto Finance
Oct 2022 - May 2024 (1 year 7 months)
Senior Credit Analyst
CURO Financial Technologies Corp
Aug 2020 - Sep 2022 (2 years 1 month)
Customer Service Representative
SITEL Canada
Jul 2019 - Jul 2020 (1 year)
Senior Home Lending Officer
JP Morgan Chase
Apr 2017 - May 2018 (1 year 1 month)
Foreclosure, Reverse Mortgage
Wells Fargo Bank N.A.
Jul 2010 - Aug 2016 (6 years 1 month)
Customer Service Specialist
HB Fuller
Oct 2015 - Aug 2017 (1 year 10 months)
Dedicated Account Specialist
VWR International
Nov 2011 - Oct 2015 (3 years 11 months)
Jan 2018 - Jan 2019 (1 year)
Assistant Group Credit Controller
Tamarind Management Ltd
Jan 2016 - Jan 2018 (2 years)
Assistant Accountant (Internship)
Lake Basin Development Authority
Jan 2015 - Jan 2016 (1 year)
Contracts and Rebates Associate
Unisource
Jan 2007 - Dec 2008 (1 year 11 months)
Accounts Payable & Vendor Relations
Unisource
Jan 2004 - Dec 2007 (3 years 11 months)
MAMOM HOLDINGS LIMITED
Aug 2021 - Dec 2022 (1 year 4 months)
Relationship Manager SME
NMB BANK PLC
Feb 2018 - Jul 2021 (3 years 5 months)
Relationships Officer – Micro, Small and Medium Enterprises (MSME)
NMB BANK PLC
Oct 2014 - Jan 2018 (3 years 3 months)
Loan Officer – Business Banker
NMB BANK PLC
Sep 2012 - Oct 2014 (2 years 1 month)
United Healthcare
Jan 2012 - Jun 2012 (5 months)
Credit Department Specialist
Kivac/Access Grupo Posadas
Jan 2001 - Sep 2023 (22 years 8 months)
Outbound Call Sales
Fiesta Americana Vacation Club
Mar 2015 - Sep 2017 (2 years 6 months)
Open.money
Aug 2019 - Jan 2021 (1 year 5 months)
SBCredit Policy Manager, Unsecured Lending
Standard Chartered Bank
Sep 2014 - Aug 2019 (4 years 11 months)
MEProduct Manager, Corporate Clients
Mettl
Aug 2010 - Mar 2014 (3 years 7 months)
Amazon
Oct 2019 - Dec 2021 (2 years 2 months)
Loan Processor Manager
Enova International
Jun 2017 - Apr 2019 (1 year 10 months)
Executive Assistant
BGH Productions
Jan 2015 - May 2017 (2 years 4 months)
Shapiro Shaik Defries & Associates
Feb 2018 - Jul 2021 (3 years 5 months)
Reporting Analyst Manager
MBD/Transction Capital Recoveries
Feb 2016 - Jan 2018 (1 year 11 months)
The Le Meridien, CP
Associate, FinOps
Teachmint Technologies Pvt. Ltd.
Apr 2022 - Mar 2023 (11 months)
Operations Associate
Testbook Edu Solutions Pvt. Ltd.
Apr 2021 - Mar 2022 (11 months)
Intern, Operations
Testbook Edu Solutions Pvt. Ltd.
Dec 2020 - Mar 2021 (3 months)
Home Credit Finance Private Limited
May 2016 - Present (9 years 6 months)
Client Acquisition Executive
Moksha Financial Services Pvt. Ltd
Dec 2014 - Present (10 years 11 months)
Sr. Business Analyst
Money Maker Research Private Limited
Nov 2013 - Present (12 years)
Call Center Customer Agent / Credit Review Agent
Gatestone & Co. Inc
Sep 2016 - Jul 2019 (2 years 10 months)
