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Mary Liasu

@maryliasu

Operations Supervisor in fintech: payments, settlements, and team leadership

Nigeria
Message

What I'm looking for

I seek a fintech operations role leading payments and settlement teams, resolving escalations, driving process improvements, and mentoring staff within a collaborative company that offers clear growth opportunities.

I am a self-motivated operations supervisor with over three years' experience in the fintech industry, specializing in payment settlement, transaction reconciliation, and resolving escalated customer and team issues.

I hold a B.Sc. in Banking and Finance (Second Class Upper) and have led daily reporting, dispute resolution, and training for newly hired employees, ensuring accurate record-keeping and balanced accounts. I also performed administrative and HR support duties earlier in my career.

I am driven to apply my analytical skills, people management, and process-improvement focus to a growth-oriented organization where I can lead payments operations, enhance customer outcomes, and mentor team members.

Experience

Work history, roles, and key accomplishments

XL

Administrative Officer / HR Intern

Xpress Track Logistics

Jan 2020 - Jun 2021 (1 year 5 months)

Tracked, recorded, and reconciled daily financial transactions to ensure balanced accounts and accurate reporting; provided clerical support and career guidance to over 20 jobseekers.

Education

Degrees, certifications, and relevant coursework

Lagos State University logoLU

Lagos State University

Bachelor of Science, Banking and Finance

2015 - 2019

Grade: Second Class Upper

Completed a Bachelor of Science in Banking and Finance (Second Class Upper) at Lagos State University from 2015 to 2019.

Tech stack

Software and tools used professionally

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Mary Liasu - Administrative Officer / HR Intern - Xpress Track Logistics | Himalayas