Omar Mzee
@omarmzee
Experienced professional with expertise in banking, business, administration, and customer service.
What I'm looking for
With over 18 years of combined experience in banking, business, administration, relationship management, and customer service, I have developed solid skills in creating long-term relationships with stakeholders and clients. I have successfully managed high-level business negotiation meetings and served as the point of contact for NMB BANK PLC to Zanzibar and Union government officials, as well as private corporate companies.
One of my notable achievements includes supporting the expansion of NMB BANK PLC by recruiting more than half of the Zanzibar House of Representatives members as loan clients, contributing to the bank's growth. Additionally, I have successfully led Mamom Holdings Limited from its startup stage to becoming an operational company. I excel in teamwork, prioritizing work, and meeting tight deadlines. As a native speaker of Kiswahili with advanced fluency in English, I possess strong communication skills.
Experience
Work history, roles, and key accomplishments
Freelance Expert
Freelance
Jan 2023 - Present (2 years 4 months)
The information finding Expert,local Country Representatives,l and Relationship building maker expert
Managing Director
MAMOM HOLDINGS LIMITED
Aug 2021 - Dec 2022 (1 year 4 months)
Responsible for business operations and day to day operations and supervise the overall operations in line with objectives. Create the term of trade such as payment period, credit limit and trading contract, amendment of trading terms and conditional and so on. Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth. Act as the public speaker and
Relationship Manager SME
NMB BANK PLC
Feb 2018 - Jul 2021 (3 years 5 months)
Actively selling SME deposits, lending and cross selling of other banks products (Forex, Fund Transfer, Internet Banking etc.). Appraise SME credit applications above the SME Business Banker limit from branches and provide recommendations for decision making. Take a leading role in driving SME activities, through networking and promoting SME activity with SME Business Bankers and branch managers.
Relationships Officer – Micro, Small and Medium Enterprises (MSME)
NMB BANK PLC
Oct 2014 - Jan 2018 (3 years 3 months)
Lead sales committee of the NMB’s Zanzibar Branch. Responsible for all sales’ strategic plans, and their implementation activities as well as tracking sales results. Approve loan application within my specified limits and refer higher loan applications limits to senior management for additional review and approvals. Analyze loan applicants' financial status, credit history, and property evaluation
Loan Officer – Business Banker
NMB BANK PLC
Sep 2012 - Oct 2014 (2 years 1 month)
Approved loans within my specified limits and referred loan applications above my approval limits to senior management for further review and actions. Analyzed applicants' financial and credit statuses as well as evaluated applicant’s properties evaluations to determine their financial capacity to manage new or updated loans. Explained to customers the different types of loans and credit options t
Customer Service Officer
NMB BANK PLC
Nov 2009 - Sep 2012 (2 years 10 months)
Actively engaged in receiving, investigating and evaluating customer complaints. Attentively listened complaints from the customers, understand the complaints well, address them timely, and provided feedback to the customers. Provided customers with additional information regarding goods and services of the NMB Bank. Accurately captured customer information in the bank mandates and in the core ban
Operation Officer
Eristic (T) Limited
Nov 2006 - Nov 2009 (3 years)
Searched for tender through newspapers, notice boards of other offices and through internet adverts to get tender information for Eristic management’s review, analysis and decision to bid an advertised tender. Prepared and paid Tax Invoice to the Tanzania Revenue Authority (TRA) on time. Filled all the company official documents forms on behalf of the Eristic Company i.e. Tax Invoices, rent agreem
Education
Degrees, certifications, and relevant coursework
Omar hasn't added their education
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