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Tatito23 Tatito23TT
Open to opportunities

Tatito23 Tatito23

@tatito23tatito23

Dedicated Customer Service Representative and Credit department expert.

United States
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

I am a dedicated Customer Service Representative with extensive experience in the credit department, specializing in collections. My passion lies in providing quality care to ensure ultimate customer satisfaction. I have a proven ability to establish and maintain excellent communication and relationships with clients, which has been pivotal in my career.

Throughout my employment history, I have demonstrated my adeptness in general accounting and finance transactions. At Credit Control LLC, I utilized my negotiation and conflict resolution skills to recover medical contracts and high-value assets, consistently exceeding performance targets. My commitment to identifying customer needs and delivering effective solutions has earned me recognition as the best credit department agent for recuperation.

With a strong background in customer service and a bilingual advantage, I am eager to bring my skills to a new team. I thrive under pressure and am dedicated to fostering positive relationships with clients and stakeholders alike.

Experience

Work history, roles, and key accomplishments

CL

Collections Professional

Credit Control LLC

Jul 2024 - Jul 2024 (0 months)

Utilized negotiation and conflict resolution skills to recover medical contracts and high-value assets for a renowned collections company. Successfully met and exceeded performance targets while developing strong relationships with clients.

KP

Credit Department Specialist

Kivac/Access Grupo Posadas

Jan 2001 - Sep 2023 (22 years 8 months)

Experienced Credit Department Specialist with a focus on recovering overdue contracts for a leading hotel chain. Recognized as the best credit department agent for outstanding debt recovery. Strong analytical skills and detail-oriented approach.

FC

Outbound Call Sales

Fiesta Americana Vacation Club

Mar 2015 - Sep 2017 (2 years 6 months)

Stimulated reservations by contacting vacation club members and resolving their issues. Successfully made cold calls to sell memberships, leading to a promotion to the credit department due to outstanding performance.

Education

Degrees, certifications, and relevant coursework

SS

St. Mark’s High School

High School Diploma, General Studies

2017 - 2023

Completed high school education with a focus on developing communication and customer service skills, preparing for a career in customer relations and sales.

KP

Kivac/Access Grupo Posadas

Credit Department Specialist, Credit Management

2017 - 2023

Specialized in credit department operations, focusing on the recovery of contracts and financial transactions for a leading hotel chain, recognized as the best credit department agent for outstanding performance.

SS

St. Marks High School

Diploma, General Education

2001 - 2005

Great catholic school, learned a lot, made long lasting friendships, and graduated.

Tech stack

Software and tools used professionally

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