MELISSA BORJAL

I am a highly organized and proactive Virtual Assistant with a strong background in managing schedules, handling correspondence, and providing research support. My expertise lies in optimizing workflows to ensure efficient task completion, which enhances productivity and business operations. I pride myself on delivering excellent client service and maintaining a high standard of quality in all my work.

Throughout my career, I have gained valuable experience in various roles, including as an Executive Administrative Assistant and a Senior Evaluator. My ability to manage CRM updates, file management, and scheduling tasks has allowed me to support teams effectively. I have a proven track record of providing constructive feedback and coaching to improve performance, as well as generating insightful reports that highlight trends and areas for improvement.

With a strong foundation in quality assurance and data analysis, I am adept at conducting audits and ensuring compliance with company standards. I am committed to continuous improvement and collaboration, working closely with teams to implement solutions that drive success.