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Lorezel Irah Alynne Dela PazLP
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Lorezel Irah Alynne Dela Paz

@liadelapaz

I am an administrative professional skilled in HR, technical support, and office administration.

Philippines
Message

What I'm looking for

I’m seeking a supportive organization where I can apply administrative, HR, and customer-support skills, contribute reliably, and grow into expanded responsibilities.

I hold a Bachelor of Science in Psychology and have built hands-on experience in office administration, HR support, and technical customer service—managing invoicing, data entry, social media, applicant screening, and assisting QuickBooks Online customers.

I am adaptable, honest, and bring strong communication and interpersonal skills, dedicated to supporting organizational objectives through administrative precision, customer-focused problem solving, and continuous learning.

Experience

Work history, roles, and key accomplishments

Concentrix logoCO

Technical Support Representative

Sep 2023 - Feb 2024 (5 months)

Took calls for a technical and financial account called Intuit QuickBooks Online, assisting customers in managing their accounts as well as managed their billing and accounting needs. Doing a few sales for customers to have add-ons to their account.

SI

Human Resource Intern

Samjang Food Incorporated

Jun 2022 - Sep 2022 (3 months)

Performed HR intern duties including harvesting leads, monitoring interns' DTRs, pre-screening and interviewing applicants, and processing HR documents to support onboarding and HR operations.

Education

Degrees, certifications, and relevant coursework

Polytechnic University of the Philippines logoPP

Polytechnic University of the Philippines

Bachelor of Science, Psychology

2019 - 2023

Completed a Bachelor of Science in Psychology at the Polytechnic University of the Philippines from 2019 to 2023.

DA

Dee Hwa Liong Academy

Senior High School, Humanities and Social Sciences

2016 - 2019

Completed Senior High School with the Humanities and Social Sciences strand at Dee Hwa Liong Academy from 2016 to 2019.

Tech stack

Software and tools used professionally

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Lorezel Irah Alynne Dela Paz - Technical Support Representative - Concentrix | Himalayas