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30k-200k USD
I Manage the chaos of your finances. Let me handle your books with precision so you can reclaim your time and focus on growth.
Experience
Bookkeeping & Executive Support
Freelance Internship
Sep 2024 - Jun 2025 (9 months)
Financial VA
Pricewatercoopers
Dec 2023 - Aug 2024 (8 months)
Finance Officer
NHIF
May 2022 - Aug 2022 (3 months)
Experienced customer support specialist with a focus on client success.
Experience
Customer Support Specialist - Tier II
Everlance
Jan 2022 - Present (3 years 10 months)
Support & Marketing Specialist
Content Camel
Jan 2022 - Dec 2023 (1 year 11 months)
Client Success Representative
Results-driven web developer with 6 years of experience.
Experience
Web Developer
Fyrefli
Sep 2023 - Jan 2025 (1 year 4 months)
WordPress Support Specialist
IT Support Services Company Limited
Sep 2021 - Jun 2023 (1 year 9 months)
Web Administrator
The Mico University College
Oct 2018 - Jan 2021 (2 years 3 months)
Experienced project administrator with a strong background in operations management.
Experience
Project Administrator
National Health Fund
Oct 2023 - Present (2 years 1 month)
Money Manager/Voucher Examiner
United States Embassy
Oct 2016 - Aug 2023 (6 years 10 months)
Accounting Technician
Senior Full Stack Engineer specializing in scalable APIs, microservices, and cloud-native architectures.
Experience
Software Engineer II
Benevity
Sep 2024 - Feb 2025 (5 months)
Senior Software Engineer
The Park Playground
Jun 2022 - Jun 2024 (2 years)
Software Engineer Consultant
Paperchain
Jul 2021 - Mar 2022 (8 months)
Experienced Full Stack Engineer dedicated to crafting engaging user experiences.
Experience
Fullstack Engineer
Baires Dev
May 2024 - Feb 2025 (9 months)
Senior Software Engineer
Vertis Technology
Aug 2023 - May 2024 (9 months)
Software Engineer
National Commercial Bank
Oct 2022 - Nov 2023 (1 year 1 month)
Senior customer support specialist with strong CRM, QA, and remote team leadership experience.
Experience
Sr. Customer Support Specialist
The Savings Group
May 2025 - Present (6 months)
Data Entry Specialist
Medical Licensing LLC
Feb 2024 - Jan 2025 (11 months)
Customer Service Representative
20k-50k USD
Experienced customer service executive with a passion for delivering exceptional support.
Experience
Client Relations Representative
NXTLVL Services
Freelancer
35k-77k USD
Dedicated results-driven professional with a strong background in project management and marketing.
Experience
Account Manager
Ayothra Media
Sep 2022 - Present (3 years 2 months)
Digital Marketing Manager with 3+ years experience
Experience
Digital Marketing Specialist
Multiple Companies
Jan 2024 - Present (1 year 10 months)
Digital Marketing Lead
Salus Technology Services
Sep 2023 - Dec 2023 (3 months)
Content Manager
Jamaicans.com
Creative product manager with expertise in digital media and analytics.
Experience
Senior Product & Engagement Manager
Digicel Group
Jan 2022 - Present (3 years 10 months)
Creative Director/ Production Manager
It's Pixel Perfect
Jan 2020 - Dec 2022 (2 years 11 months)
Campaign Manager & Producer
Motivated operations and customer-service professional driving process improvements and growth.
Experience
Farm Manager
Private Farm
Apr 2023 - May 2025 (2 years 1 month)
Driver & Operations Supervisor
Ten & Ten Events and Rental
May 2022 - May 2023 (1 year)
Account Associate
VXI Jamaica Limited
Sep 2021 - Mar 2022 (6 months)
40k-100k USD
Customer service and quality assurance specialist improving satisfaction through data-driven solutions.
Experience
Quality Assurance Officer
National Water Commission
Jan 2023 - Jan 2025 (2 years)
Quality Assurance Technician
I am a project management professional specializing in technology, engineering, and strategic partnerships.
Experience
Sales Engineer / Project Lead
NovaCore Labs
Aug 2022 - Present (3 years 3 months)
Engineering Consultant
Pyramid Engineering Consultants
Jan 2018 - Aug 2022 (4 years 7 months)
Warehouse & Equipment Manager
60k-1000k USD
Senior QA Analyst specializing in test automation and quality systems.
Experience
Senior Quality Assurance Analyst
ICT Authority Jamaica
Apr 2025 - Present (7 months)
Quality Assurance Analyst II
Dynamic procurement and administrative officer with strong project management skills.
Experience
Assistant Event Manager
St. Catherine High School (SCHS) Alumni Association
Mar 2023 - Present (2 years 8 months)
Creative Executive Assistant
HaruCreationsJa c/o Haru Soultions & Consulting
Nov 2019 - Present (6 years)
Experienced administrative specialist delivering seamless operations and client-focused support.
Experience
Marketing Assistant
PanMedia Ltd.
Nov 2023 - Present (2 years)
Purchasing and Inventory Assistant
Grog Shoppe Restaurant
Dec 2024 - Apr 2025 (4 months)
Staff Assistant
Versatile Software Developer with 3+ years of full-stack experience.
Experience
Application Development Manager
ThinkNChange
Jul 2022 - Present (3 years 4 months)
Lead Developer
ThinkNChange
Jul 2020 - Jul 2022 (2 years)
Software Developer
Overseas Examination Council (OEC)
Jan 2019 - Jul 2020 (1 year 6 months)
Prolific writer with over 15 years of experience in editing.
Experience
Senior Writer
Monsters and Critics
Feb 2020 - Present (5 years 9 months)
Freelance Writer
Upwork
Jan 2018 - Present (7 years 10 months)
Managing Editor
Pelican Publishers Ltd
Dec 2016 - Nov 2019 (2 years 11 months)
Operations and customer experience leader driving process improvements and remote team performance.
Experience
Housekeeping Specialist
Airbnb
Jul 2024 - Present (1 year 4 months)
Associate Manager - Customer Experience
Sutherland
Dec 2021 - Dec 2024 (3 years)
Associate Manager - Account Management
Retrera
Oct 2021 - Mar 2022 (5 months)
Customer Support Representative
Caribu
Oct 2021 - Nov 2021 (1 month)
Sales & Customer Success Representative
Smart Term
Nov 2020 - Nov 2021 (1 year)
National Library of Jamaica
Jan 2014 - Sep 2016 (2 years 8 months)
Director of Operations
Jade Gases
May 2013 - Aug 2016 (3 years 3 months)
Office Manager/Accounting Officer
Grasoma Business Solutions Ltd.
May 2008 - Mar 2011 (2 years 10 months)
Cofounder / Fullstack Developer
Brainboxx Solutions
Oct 2019 - Jun 2021 (1 year 8 months)
Software Engineer II
RealDecoy
Jun 2016 - Oct 2019 (3 years 4 months)
Team Lead
Cenedex Solutions
Sep 2022 - Sep 2023 (1 year)
Software Engineering
Real Decoy
Jul 2020 - Sep 2022 (2 years 2 months)
Ibex Global
Feb 2023 - Jan 2024 (11 months)
Sales Representative
Singer Jamaica Limited
Dec 2022 - Jan 2023 (1 month)
Customer Service Representative
Ibex Global
Jun 2021 - Nov 2022 (1 year 5 months)
Influx
Customer Service & Sales Associate
Sutherland Global
QA Auditor
Cxstomer
Customer Support Rep
Conduent (Formerly Xerox)
Social Media/Media Coordinator
Jamaica Social Investment Fund
May 2018 - May 2019 (1 year)
Social Marketing Consultant
Recycling Partners of Jamaica
Jan 2016 - May 2018 (2 years 4 months)
Jul 2023 - Oct 2023 (3 months)
Digital Marketing Manager
Jamaica Technology & Digital Alliance
Jun 2021 - Dec 2022 (1 year 6 months)
Copywriter & Social Media Manager
Influenced by Copy
Apr 2021 - Aug 2021 (4 months)
Itopia Life
Jan 2020 - Dec 2020 (11 months)
Digital Content Producer / Account Manager
Toucan Digital
Jan 2018 - Dec 2020 (2 years 11 months)
Technical Specialist - Genius Bar
Apple
Jan 2016 - Dec 2017 (1 year 11 months)
Customer Service Representative
Alorica
Nov 2020 - Aug 2021 (9 months)
Wisynco Group Limited
Jan 2023 - Dec 2023 (11 months)
Virtual Assistant / Customer Support Specialist
TalentPop
Jan 2021 - Dec 2022 (1 year 11 months)
Customer Experience Associate
Conduent
Jan 2020 - Dec 2021 (1 year 11 months)
Operations Supervisor
Paintball Shooting Range
Jan 2016 - Dec 2019 (3 years 11 months)
Earth Elements
Aug 2016 - Dec 2018 (2 years 4 months)
EGOV Jamaica ltd
May 2023 - Apr 2025 (1 year 11 months)
High School Teacher
Naz Children Centre
Nov 2022 - Apr 2023 (5 months)
Software Quality Assurance Analyst
Digicel
Jul 2021 - Aug 2022 (1 year 1 month)
Account Manager Supervisor
National Credit Adjusters
Mar 2019 - Aug 2019 (5 months)
Procurement and Administrative Officer
Jamaica Council of Advocates (JYAN)
Aug 2023 - May 2025 (1 year 9 months)
Communications and Campaigning Manager
Auld’s Charity Foundation
Feb 2022 - Jul 2023 (1 year 5 months)
Data Verification Assistant
JMMB Joan Duncan Foundation
Nov 2022 - Jan 2023 (2 months)
University of Cincinnati
May 2022 - Feb 2023 (9 months)
Laboratory Coordinator
University of New Mexico
Aug 2015 - Dec 2021 (6 years 4 months)
Coordinator
Chartered Professional Accountants of Ontario
Jun 2013 - Jul 2015 (2 years 1 month)
Software Developer
Jamaica Tertiary Commission (JTec)
Sep 2018 - Jan 2019 (4 months)
Website Content Writer
Rival Brands
Jan 2018 - Jan 2018 (0 months)
Social Media & Digital Sales Executive
Pelican Publishers
Jan 2017 - Jan 2018 (1 year)
Sutherland
Aug 2020 - Jan 2021 (5 months)
Associate Professional - Quality Assurance
Sutherland
Nov 2016 - Aug 2020 (3 years 9 months)