I have 6+ years of support experience. I have helped to create additional training documents while in previous jobs. I am always on top of my KPIs, maintaining a 100% CSAT score over the course of many weeks.
CCLooking for a job
Chevaunese Campbell
@chevaunesecampbell
I am a Support Specialist based out of Jamaica.
JamaicaExperience
Work history, roles, and key accomplishments
CCAs a Support Specialist at Course Concierge, I was responsible for interacting with community members via email support. I assisted with registering for courses, and managing subscriptions.
CIAt Circle, I operated as a Support Specialist. I offered the first line of support for customers.
INI joined the Influx Team as a SaaS Customer Service Agent. My main role consisted of being the first point of contact for customers, and assisting with troubleshooting.
Education
Degrees, certifications, and relevant coursework
Chevaunese hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
JamaicaAuthorized to work in
Salary expectations
2k-3k USD
Job categories
Skills
Customer ServiceCRMCustomer SuccessExcelCustomer SupportProblem SolvingSaaSFigmaRemote TeamZendeskCanvaCRM SoftwareG SuiteSaaS SupportCustomer ExperienceCustomer EngagementIntercomHelp ScoutCommunity ManagerEmail SupportPhone SupportInventory ManagementTechnical SupportCommunity BuildingTroubleshootingStripeActiveCampaign
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