Rojay Walker

I am a motivated and adaptable operations professional with hands-on experience in farm management, logistics, and customer service. I have led teams of 10+ staff, implemented data-driven processes, and consistently delivered measurable improvements in productivity, yield, and customer satisfaction.

At a private 15-acre farm, I increased crop yield by 20%, reduced waste by 25%, and drove a 30% rise in monthly produce orders by developing sales strategies and SOPs. I also managed logistics for weekly deliveries with a 98% on-time rate and created inventory and sales tracking systems that cut manual errors by 40%.

My background in BPO roles strengthened my customer-facing skills, achieving high satisfaction and first-call resolution rates while training new hires. I am comfortable with digital tools, remote work, and continuous improvement, and I bring a cheerful, results-oriented approach to team collaboration and operations.