Jodi Simpson
@jodisimpson
Detail-oriented healthcare professional with expertise in medical administration.
What I'm looking for
As a dedicated healthcare professional with over five years of experience, I excel in medical administration and patient support. My career has been marked by a commitment to ensuring patient satisfaction and operational efficiency. I have honed my skills in managing electronic medical records (EMR), handling high-volume communications, and maintaining HIPAA compliance, all while working independently in remote settings.
Throughout my career, I have successfully managed patient intake and scheduling for multiple providers, verified insurance benefits, and processed prior authorizations with precision. My experience spans various roles, including Medical Receptionist at Advanced Hearing Center, where I utilized digital tools to streamline workflows and enhance patient interactions. I am passionate about leveraging my skills in a forward-thinking healthcare or customer service organization that prioritizes patient care.
Experience
Work history, roles, and key accomplishments
Medical Receptionist
Advanced Hearing Center
May 2022 - Jan 2025 (2 years 8 months)
Managed patient intake and scheduling via EMR system, verified insurance benefits, and processed prior authorizations. Ensured compliance with HIPAA regulations while handling sensitive data and digital payments.
Medical Receptionist
BeautyFix Medspa
May 2018 - Feb 2019 (9 months)
Managed high-volume virtual inquiries through calls, texts, emails, and social media. Scheduled appointments, processed digital payments, and maintained organized patient records.
Medical Receptionist
Dr. Osei TuTu Dermatology
Dec 2017 - Apr 2018 (4 months)
Submitted electronic prescriptions and prior authorizations, managed patient records via an iOS-based system, and provided pre- and post-op instructions to ensure patient compliance.
Pharmacy Technician
Capsule Pharmacy
Dec 2016 - Dec 2017 (1 year)
Entered and processed prescriptions via an internal app, maintained accurate medication inventory, and communicated with patients to address prescription inquiries.
Education
Degrees, certifications, and relevant coursework
Aveda Institute
Esthetics License, Esthetics
2018 - 2019
Grade: 4.0
Graduated top of my class due to having work experience in the field. Specialized in skincare and conditions of all skin types.
Law, Gov't & Community Service
Law, Law
2001 - 2004
Grade: 3.9
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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