Tiffarie Thomas

I am a customer-focused hospitality and collections professional with hands-on experience greeting guests, managing front-of-house operations, and handling customer accounts. I bring strong communication, organization, and problem-solving skills to every role.

At Village Court Restaurant I supervised staff, managed inventory, processed payments, and implemented a feedback system that increased positive reviews by 20% within three months. These responsibilities sharpened my ability to resolve issues quickly and maintain high standards of service.

At Teleperformance I worked as a Collections Agent handling outbound and inbound calls to recover overdue payments, negotiated payment arrangements, and kept accurate account records while meeting monthly targets. I maintained professionalism and empathy, ensuring compliance with company policies and legal guidelines.

I am eager to contribute to a dynamic team where I can apply my customer service expertise, attention to detail, and operational experience to support excellent guest experiences and reliable account management.