Rachel Douglas

With over 8 years of hands-on experience as a Security Analyst, I have honed my skills in fine-tuning security tools and implementing effective mitigation strategies. My journey has been marked by a commitment to ensuring regulatory compliance and enhancing security frameworks across diverse environments. At VM Group Jamaica, I successfully implemented password expiration notifications, which reduced password-related issues by 95%, and played a pivotal role in migrating devices to Lookout with VMware, achieving a seamless transition for all devices.

My technical expertise extends to configuring advanced security solutions such as Mimecast Web Security and Tenable IO, which have significantly improved threat detection and response capabilities. I pride myself on my ability to provide timely insights that mitigate security risks and enhance decision-making processes. My previous roles, including IT Support Officer and IT Technician, have equipped me with a comprehensive understanding of IT infrastructure, allowing me to deliver exceptional support and maintain optimal security and performance levels.