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I am an experienced healthcare operations and administrative professional.
Experience
Customer Service Representative
ADT Solar
Jan 2023 - Jan 2025 (2 years)
Medical Assistant / Admin Coordinator
Memorial Family Practice
Jan 2020 - Jan 2023 (3 years)
Customer Service & Sales Representative
Rollins Inc
Jan 2017 - Jan 2020 (3 years)
Experienced healthcare professional specializing in remote medical scheduling, documentation, and patient coordination.
Experience
Lead Independent Living Specialist
Advantage Family Outreach & Foster Care
Oct 2024 - Present (1 year 1 month)
Medical Documentation Specialist
Nuance Communications / Cognizant
Jun 2022 - Oct 2024 (2 years 4 months)
Dedicated medical assistant with extensive clinical and administrative experience.
Experience
Certified Medical Assistant II
Cone Health
Jan 2020 - Present (5 years 10 months)
Clinic Assistant
Olympus Health
Jan 2022 - Present (3 years 10 months)
Healthcare and customer care enthusiast. Aspiring researcher.
Experience
Bookkeeper
Corinthians
Jun 2024 - Present (1 year 5 months)
I am a licensed clinical pharmacist specializing in inpatient anticoagulation and critical care medication management.
Experience
Clinical Pharmacist
Carondelet Saint Joseph's Hospital
Jun 2025 - Present (5 months)
Trauma/Neonatal Clinical Pharmacist
Carondelet Saint Joseph's Hospital
Jun 2025 - Present (5 months)
Client-focused nurse with over 20 years of experience.
Experience
RN Psychiatry, Travel Assignment
Cynet Nursing Agency
Jul 2022 - Present (3 years 4 months)
Dispensing/Case Management/Psychiatry - Registered Nurse
Saint Joseph's Methadone Maintenance Center
Mar 2020 - Jul 2022 (2 years 4 months)
Psychiatric Nurse
Dedicated Patient Services Coordinator with expertise in healthcare management.
Experience
Patient Services Coordinator
Sentara Health Plans
Jan 2024 - Present (1 year 10 months)
Patient Services Coordinator
Optima Health
Mar 2023 - Dec 2023 (9 months)
Human Services Assistant II
York-Poquoson Department of Social Services
May 2022 - Oct 2022 (5 months)
Motivated new mother seeking work-life balance in my career.
Experience
Patient Care Coordinator
Fillmore Veterinary Hospital
Dec 2023 - May 2024 (5 months)
Artist
Aquamarine Dreams
Sep 2022 - Dec 2023 (1 year 3 months)
Family Caretaker
Family Caretaker
58k-69k USD
Healthcare Coordinator dedicated to enhancing patient care and service delivery.
Experience
Resident Advisor
St. Joseph Group Home
Nov 2018 - Present (7 years)
Autism Services Coordinator
Compassionate Patient Care Coordinator dedicated to patient-centered healthcare.
Experience
Patient Care Coordinator
Davidson Family Medicine
Jan 2023 - Present (2 years 10 months)
Sales Manager
Carter’s Inc.
Dec 2021 - May 2023 (1 year 5 months)
Medical Assistant
Detail-oriented healthcare professional with expertise in utilization management.
Experience
Utilization Management Coordinator
Blue Shield of California
May 2021 - Present (4 years 6 months)
Healthcare Administrator
Summit Medical Group
Aug 2018 - Present (7 years 3 months)
Dedicated echo technician with expertise in cardiology diagnostics.
Experience
Echocardiography Technician
Travancore Medical College Hospital
Jul 2017 - Present (8 years 4 months)
Dedicated healthcare professional with strong organizational and communication skills.
Experience
Initial Assessment Coordinator
MetroPlus Health Plan
Jan 2018 - Feb 2021 (3 years 1 month)
Case Manager Associate
MetroPlus Health Plan
Jan 2016 - Jan 2017 (1 year)
Patient Care Coordinator
North Shore Medical Rehabilitation
Jan 2009 - Jan 2016 (7 years)
Dedicated healthcare professional with expertise in patient care coordination.
Experience
Health Navigator
Main Street Rural Health
Jun 2025 - Present (5 months)
Office Manager
Royer Body Shop
Jul 2006 - Jun 2025 (18 years 11 months)
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I am a detail-oriented US healthcare support specialist with 6+ years' experience.
Experience
Patient Care Coordinator
Optum
Jul 2021 - Jul 2025 (4 years)
Customer Service Representative
Hinduja Global Solutions
Dec 2017 - Jun 2021 (3 years 6 months)
Senior care coordinator and operations professional driving patient engagement, process automation, and cross-functional improvements.
Experience
Senior Care Coordinator
Resilience Lab Psychotherapy
Apr 2023 - Present (2 years 7 months)
Business Operations Associate
Clean Green Extractions
Aug 2022 - Mar 2023 (7 months)
Personal Wellbeing Coach
Very Personal Training
Compassionate Medical Assistant dedicated to improving patient care.
Experience
Ambulatory Infusion Center/Hematology Oncology
Naval Medical Center
Jan 2023 - Present (2 years 10 months)
Certified Medical Assistant/Gastroenterology Technician
Naval Medical Center
Jan 2020 - Dec 2022 (2 years 11 months)
Healthcare administrative leader specialising in revenue cycle and clinic operations.
Experience
Clinic Manager
Wellspire Medical Group
May 2025 - Present (6 months)
Lead Office Assistant
Memorial Hermann Health System
Aug 2023 - Mar 2025 (1 year 7 months)
Referral Coordinator
Dedicated medical office receptionist with over 3 years of experience.
Experience
Patient Service Coordinator
Texas Urology Specialist
Dec 2021 - May 2024 (2 years 5 months)
Access Services Representative
CitySquare Clinic
Jun 2016 - Nov 2019 (3 years 5 months)
Physician Office Representative
Medprovider
Nov 2013 - Aug 2015 (1 year 9 months)
Patient-experience focused healthcare professional delivering compassionate operational support.
Experience
Patient Experience Coordinator
Pivot Physical Therapy
Jan 2025 - Present (10 months)
Customer Service Representative
Goodall Pools and Spas
Jan 2024 - Jan 2025 (1 year)
Behavioral Health Technician
Certified Nursing Assistant
OSU Medical Center
Aug 2018 - Sep 2021 (3 years 1 month)
Certified Dental Assistant
Hilliard Pediatric Dentistry
Oct 2016 - Aug 2018 (1 year 10 months)
Program Director/Mental Health Court Coordinator
ReDirections
Jan 2018 - Present (7 years 10 months)
Deputy Clerk
Guilford County Clerk of Superior Court
Jan 2017 - Present (8 years 10 months)
Testing Specialist
Guilford Technical Community College
Jan 2015 - Present (10 years 10 months)
Clinical Staff Pharmacist
Carondelet Saint Joseph's Hospital
Jun 2025 - Present (5 months)
Trauma/Neonatal Pharmacist
Carondelet Saint Joseph's Hospital
Jun 2025 - Present (5 months)
Clinical Staff Pharmacist
McLeod Seacoast Hospital
The Jewish Board Shelter ACT Team
Jul 2019 - Feb 2020 (7 months)
Residential Program - Registered Nurse
The Bridge, Inc.
Jan 2017 - Jan 2019 (2 years)
Staff Nurse - Licensed Practical Nurse
Weill Cornell Medical Associates
Jan 2013 - Jan 2017 (4 years)
Lifestyle Enrichment Director
Lifestyle Enrichment Director
Oct 2021 - May 2022 (7 months)
Therapist I/Therapy Assistant
Eastern State Hospital
Jan 2021 - Apr 2021 (3 months)
May 2024 - Present (1 year 6 months)
Centene Corporation
Jul 2023 - Present (2 years 4 months)
Program Coordinator
Centene Corporation
May 2022 - Mar 2023 (10 months)
Program Coordinator
Medasource
Oct 2021 - May 2022 (7 months)
Intake Coordinator
SUN Behavioral Columbus
Aug 2020 - Jan 2022 (1 year 5 months)
Foot and Ankle Associates
Jul 2022 - Jan 2023 (6 months)
Occupational Therapy Assistant
Adaptive Rehabilitation
Aug 2017 - Sep 2021 (4 years 1 month)
Utilization Review Assistant
UnitedHealth Group
Jan 2017 - Present (8 years 10 months)
Community Liaison Volunteer
Colombian Military Forces
Oct 2021 - Jul 2022 (9 months)
HIIT Coach
Boston University
Sep 2020 - Jun 2021 (9 months)
Clinic Assistant Intern
Doctors of the World - Health and Human Rights
Sep 2019 - Dec 2019 (3 months)
Memorial Hermann Medical Group
Mar 2023 - Aug 2023 (5 months)
Referral Coordinator / PAR III
Memorial Hermann Mischer Neuroscience
Oct 2019 - Mar 2023 (3 years 5 months)
Patient Access Representative
Huntsville Women’s Center
Oct 2015 - Sep 2019 (3 years 11 months)
Cumberland Hospital for Children
Jan 2023 - Jan 2024 (1 year)
Nursing Care Partner
Sentara Regional
Jan 2022 - Jan 2023 (1 year)
Physical Therapy Aide
Pivot Physical Therapy
Jan 2021 - Jan 2022 (1 year)