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@lauraroyer
Dedicated healthcare professional with expertise in patient care coordination.
As a certified professional coder with extensive experience in healthcare management, I have dedicated my career to improving patient outcomes and ensuring seamless transitions of care. My role as a Health Navigator at Main Street Rural Health has allowed me to initiate discharge phone calls, collaborate with healthcare providers, and educate patients about available resources. I am passionate about guiding patients through the healthcare system and optimizing their care pathways.
Prior to my current position, I served as the Office Manager at Royer Body Shop for nearly two decades. In this role, I honed my skills in managing daily operations, maintaining inventory, and providing exceptional customer service. My ability to streamline processes and ensure efficient workflows has been instrumental in delivering high-quality service to our clients. I am committed to continuous learning and professional development, as evidenced by my certifications in medical coding and terminology.
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Work history, roles, and key accomplishments
Main Street Rural Health
Jun 2025 - Present (5 months)
Initiated discharge phone calls to identified patient populations to ensure smooth transitions of care and adoption of identified treatment plans. Collaborated and communicated care with patients' PCPs and/or NPs for Chronic Care Assessment (CCA) and preventive screenings.
Royer Body Shop
Jul 2006 - Jun 2025 (18 years 11 months)
Managed daily operations, confirming a seamless workflow. Maintained inventory through meticulous data entry, optimizing stock levels, and streamlining procurement processes to ensure efficient supply chain operations.
Degrees, certifications, and relevant coursework
Course Certificate, Medical Coding
Completed the Certified Professional Coder Course, gaining expertise in medical coding practices. Additionally, obtained a Medical Terminology Course Certificate, enhancing understanding of healthcare language.
Software and tools used professionally
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