Karina Diaz

With over three years of experience as a medical office receptionist, I am passionate about providing exceptional patient care and support. My journey has equipped me with a diverse skill set, including proficiency in EPIC and Athena software, which I have utilized effectively in my roles at Texas Urology Specialist and CitySquare Clinic. I thrive in fast-paced environments, managing patient check-ins, scheduling appointments, and ensuring seamless communication between patients and healthcare providers.

In my most recent position as a Patient Service Coordinator, I took on leadership responsibilities, overseeing front office operations and serving as a backup for the Surgery Coordinator. My commitment to patient satisfaction is reflected in my ability to handle inquiries, verify insurance details, and maintain accurate patient records. I believe that a positive patient experience is paramount, and I strive to create a welcoming atmosphere for everyone who walks through the door.

Beyond my professional experience, I am also a Den Leader for Cub Scouts, where I guide young scouts in their activities and help them achieve their advancements. This role has honed my leadership and organizational skills, allowing me to foster a supportive community for both the scouts and their families. I am eager to bring my dedication and expertise to a new and challenging position where I can continue to grow and make a difference in the healthcare field.