Open to opportunities

Donna Thomas

@donnathomas

Message

Dedicated medical assistant with extensive clinical and administrative experience.

United States

Message

What I'm looking for

I am looking for a role that allows me to utilize my clinical skills while fostering a supportive and collaborative work environment focused on patient care and community health.

As a Certified Medical Assistant II with a strong background in both clinical and administrative roles, I am passionate about delivering quality patient care in a collaborative environment. My experience at Cone Health has equipped me with the skills to manage patient flow, conduct vital assessments, and assist healthcare professionals in various procedures. I thrive in high-volume settings and am adept at triaging patient concerns, ensuring that each individual receives the attention they deserve.

In addition to my clinical expertise, I have a solid foundation in mental health and nonprofit management, having coordinated mental health court programs and facilitated community assessments. My educational background, including a Bachelor of Science in Psychology and a Graduate Certificate in Nonprofit Management, complements my hands-on experience, allowing me to approach patient care with empathy and understanding. I am committed to continuous learning and professional development, always seeking opportunities to enhance my skills and contribute positively to the healthcare field.

Experience

Work history, roles, and key accomplishments

Current

Certified Medical Assistant II

Current

Cone Health

Jan 2020 - Present (5 years 5 months)

Obtained vital signs and medical history, roomed patients, and triaged patients on a high-volume call line, escalating concerns appropriately to RN and MD. Managed patient flow for admissions to ambulatory procedures and prepared charts for primary care visits and ambulatory procedures.

Patient Triaging Telehealth Epic Patient Care Coordination Vital Signs

Clinic Assistant

Olympus Health

Jan 2022 - Present (3 years 5 months)

Checked in patients and gathered documentation for medical forms related to social security disability claims. Performed vital signs, eye exams, and Pulmonary Function Tests (PFTs), and entered data into the Electronic Health Records (EHR) system.

Patient Check In Medical Documentation Vital Signs Electronic Health Records Data Entry

Program Director/Mental Health Court Coordinator

ReDirections

Jan 2018 - Present (7 years 5 months)

Coordinated and facilitated District Mediation Court for criminal cases and established partnerships with community leaders for a new Mental Health Court. Collected data for reports and community assessments, including a partnership with the local jail for mentally ill inmates.

Program Coordination Community Partnership Data Collection Médiation Criminal Justice Stakeholder Engagement

Deputy Clerk

Guilford County Clerk of Superior Court

Jan 2017 - Present (8 years 5 months)

Prepared and processed criminal superior cases, establishing and maintaining case files, court records, and case documentation. Processed agency requests for records and entered data into database systems.

Case Management Court Records Data Entry Document Processing Database Management Criminal Cases Record keeping

Testing Specialist

Guilford Technical Community College

Jan 2015 - Present (10 years 5 months)

Administered nationally standardized tests, both written and computerized, and completed documentation related to exams. Scored tests and provided testing accommodations for students with disabilities.

Test Administration Documentation Test Scoring Accommodations Data Management Standardized Testing

Mental Health Case Manager

Psychotherapeutic Services

Jan 2007 - Present (18 years 5 months)

Provided intensive case management services for the ACTT (Assertive Community Treatment Team) and conducted intakes for mental health/substance abuse services. Developed Person-Centered Plans for individual clients and monitored case plan goals.

Case Management Person Centered Planning Home Visits Mental Health Services Substance Use Services

Court Coordinator/Case Manager

NC Administrative Office of the Courts

Jan 2006 - Present (19 years 5 months)

Conducted screenings, interviews, and client intakes, reviewing medical history and preparing case plans. Provided case management services for adults, pregnant women, youth with substance abuse and mental health diagnoses, and foster care children.

Case Management Strategic Planning Grant Management