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@daniellebrown2
I am an experienced healthcare operations and administrative professional.
United StatesI am a resourceful professional with 7+ years of combined experience in healthcare operations, customer service, and administrative support, skilled in scheduling, EMR management, insurance verification, and payments processing. I consistently streamline workflows to improve patient flow, reduce wait times, and deliver exceptional client service.
At Memorial Family Practice I coordinated clinic operations, maintained accurate EMR records, and ensured compliance; at ADT Solar and Rollins I managed inbound/outbound customer interactions, scheduled appointments, processed payments, and resolved concerns to drive retention. I bring strong communication, problem-solving, and team collaboration skills and seek opportunities in business administration, healthcare coordination, or operations management.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
ASADT Solar
Jan 2023 - Jan 2025 (2 years)
Managed inbound and outbound customer calls, scheduled solar consultations and installations, processed payments, and resolved escalations to maintain customer satisfaction and retention.
Memorial Family Practice
Jan 2020 - Jan 2023 (3 years)
Coordinated daily clinic operations including appointment scheduling, records management, and insurance documentation while maintaining EMR accuracy and regulatory compliance. Streamlined administrative workflows to improve patient flow and reduce wait times.
RIRollins Inc
Jan 2017 - Jan 2020 (3 years)
Managed client accounts, identified needs and recommended solutions to drive service adoption and sales, and coordinated with internal teams to resolve customer concerns and improve retention.
Degrees, certifications, and relevant coursework
GCAssociate in Pre-Nursing, Pre-Nursing
2021 -
Pursuing an Associate in Pre-Nursing at Georgia Military College since 2021.
Medical Certificate, Medical
2019 - 2020
Completed a medical certificate program at Woodruff Medical Center from 2019 to 2020.
High School Diploma, High School
High School Diploma awarded by Rockdale County High School in 2015.
Software and tools used professionally
United StatesYou can contact Danielle and 90k+ other talented remote workers on Himalayas.
Message Danielle
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