ZscalerZS

Senior Professional Services Consultant

Zscaler is universally recognized as the leader in zero trust.

Zscaler

Employee count: 5000+

Italy only

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth. We're looking for an experienced Senior Professional Services Consultant to join our EMEA Professional Services team. Reporting to the Manager, Professional Services Southern EMEA, you'll be working #REMOTELY from anywhere in Italy, and be responsible for:
  • Deep diving into the customer environment and their unique requirements, creating a design plan, configuring, and integrating Zscaler solutions to enable their best usage of the Zscaler Zero Trust platform based on Zscaler best practices and Professional Services Methodology
  • Ensuring client needs are met and deliverables produced on time according as defined in the Statement of Work
  • Working alongside with other consultants, Project Managers, Technical Account Managers and senior management to implement future proof Zscaler solutions
  • Progressing and upholding experience and expertise in deploying advanced Zscaler product features and functionality
  • Assisting customers with testing or troubleshooting during the deployment, and engaging with Technical Account Manager and Escalate to support as required
What We’re Looking for (Minimum Qualifications)
  • 5+ years of prior work experience in similar positions (e.g. Professional Consultant, Solutions Architect, Security Architect, Technical Marketing Engineer or a Security Support Engineer)
  • Availability to work on-site and remote in multiple projects and long term assignments, and collaborate with customers and partner engineers to accomplish tasks
  • Experience in deploying and maintaining large scale networking, firewall or security solutions in enterprise environments
  • Deep understanding of IPSEC, GRE, HTTP/HTTPS, DNS protocols, Proxy and SSL, and authentication systems such as SAML, LDAP and MS Active Directory
  • Native-level command of Italian language, and English language at business level fluent are a must
What Will Make You Stand Out (Preferred Qualifications)
  • Industry recognized Certifications such as CISSP, CISM, or CCSP and vendor specific certifications
  • Advanced expertise in network security architecture and SaaS integration
  • Bachelor’s degree in Computer Science, Computer/Electrical Engineering, or related field

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

Italy +/- 0 hours

About Zscaler

Learn more about Zscaler and their company culture.

View company profile

Zscaler is universally recognized as the leader in zero trust. Leveraging the largest security cloud on the planet, Zscaler anticipates, secures, and simplifies the experience of doing business for the world's most established companies.

Our Values

  • Teamwork: We celebrate people for their diverse perspectives and backgrounds, and are able to respectfully disagree and move forward as one team. We are open-minded and work towards the best solution in the interest of Zscaler. We all succeed when the company succeeds.

  • Open Communication: We are approachable and transparent, and strive for integrity in everything we say and do. We communicate with positive intent, celebrate each other's successes, rise to meet challenges, and listen with empathy. At Zscaler, we feel safe to express our true selves and are empowered to engage in difficult conversations where needed.

  • Passion: We find our purpose and invest in continuous learning to master our craft. We are resourceful and determined to be the best while staying humble and grounded. We have the conviction to do what’s right and remove obstacles in our pursuit of excellence.

  • Innovation: We are creative and solve complicated problems by thinking beyond conventional and predictable methods; we believe that no outcome is impossible. We are willing to take risks and fail fast to learn.

  • Customer Obsession: We go above and beyond what is expected to delight our customers. We are passionate about understanding our customers’ challenges to better solve them. We forge lasting relationships with our customers by going beyond the transactional to build mutual trust.

Employee benefits

Learn about the employee benefits and perks provided at Zscaler.

View benefits

Employee referral program

Referral bonus of $2,500 or more.

Disability insurance

We'll cover your disability insurance.

Company meals

Free lunch provided, as well as free snacks.

Life insurance

Accidental death & dismemberment (AD&D) insurance and life insurance.

View Zscaler's employee benefits
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