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Talkdesk Tech Stack

Discover the tools and technologies used to build Talkdesk's products and services.

Tech stack at Talkdesk

Learn about the 50 tools and technologies that Talkdesk uses to build, market, and sell its products.

Libraries

These are collections of pre-written code that developers can use to save time and improve code reliability. Libraries provide ready-to-use solutions for common programming tasks and are often specialized for specific programming languages or frameworks.

Application Hosting

Application hosting services are platforms that provide a scalable environment for running applications, from web apps to microservices. These platforms handle the underlying infrastructure and often come with features like automated scaling, backup, and security, allowing developers to focus solely on the application itself.

Application Utilities

These tools offer a range of services that bolster the functioning and usability of an application, such as API management, data caching, and user authentication.

Monitoring

Monitoring tools are essential for tracking the performance and status of applications and infrastructure across various environments. They offer functionalities like real-time alerting, log analysis, and root cause diagnosis, enabling quick identification and resolution of issues.

Collaboration

Collaboration tools are designed to facilitate effective team communication and cooperation across various channels such as chat, video conferencing, and file sharing. These tools help teams coordinate tasks, communicate in real-time, and share work resources, streamlining both remote and in-office collaboration.

Back Office

Back office software is integral to the seamless functioning of a company, supporting crucial internal operations such as HR, finance, and administration. These systems often automate routine tasks and facilitate data management to improve operational efficiency.

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