Tech stack at Talkdesk
Learn about the 50 tools and technologies that Talkdesk uses to build, market, and sell its products.
Languages & Frameworks
These are the programming languages and software frameworks used for developing software, encompassing a variety of applications from web development to data analysis and machine learning.
Development
This category includes essential tools used throughout the software development lifecycle, covering areas such as version control, code testing, and the building and deployment of code. These tools aim to enhance productivity, ensure code quality, and facilitate collaboration among team members.
Libraries
These are collections of pre-written code that developers can use to save time and improve code reliability. Libraries provide ready-to-use solutions for common programming tasks and are often specialized for specific programming languages or frameworks.
Application Hosting
Application hosting services are platforms that provide a scalable environment for running applications, from web apps to microservices. These platforms handle the underlying infrastructure and often come with features like automated scaling, backup, and security, allowing developers to focus solely on the application itself.
Data Stores
This category includes tools and services that store, manage, and process data, ranging from structured to unstructured data types. These can be databases or data warehousing tools, capable of handling large volumes of information and often featuring real-time analytics capabilities.
Application Utilities
These tools offer a range of services that bolster the functioning and usability of an application, such as API management, data caching, and user authentication.
Monitoring
Monitoring tools are essential for tracking the performance and status of applications and infrastructure across various environments. They offer functionalities like real-time alerting, log analysis, and root cause diagnosis, enabling quick identification and resolution of issues.
Collaboration
Collaboration tools are designed to facilitate effective team communication and cooperation across various channels such as chat, video conferencing, and file sharing. These tools help teams coordinate tasks, communicate in real-time, and share work resources, streamlining both remote and in-office collaboration.
Back Office
Back office software is integral to the seamless functioning of a company, supporting crucial internal operations such as HR, finance, and administration. These systems often automate routine tasks and facilitate data management to improve operational efficiency.