Name (a to z)
Name (z to a)
By combining consultancy expertise with a pioneering platform, we make state-of-the-art customer data analytics accessible to companies of all sizes, changing the outcome of a range of their business issues through something unique to us: Data Foresight. We identify what data, from a range of sources, will make the difference, and transform it quickly and cost-effectively through our pioneering Data Convergence Hub into something clear, reliable and easy to manage.
Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms -- not days later. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human.
Talkdesk is an enterprise cloud contact center that helps IBM, Trivago and 1,800+ other enterprises improve customer satisfaction and agent productivity. Talkdesk empowers companies to continuously improve customer experience. It is easy to set up, use and adapt. A “leader” in Gartner’s Contact Center as a Service Magic Quadrant, Talkdesk offers ongoing innovation, superior call quality and instant integration to the most popular business applications.At Talkdesk, sales is the lifeblood of our business.
Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging. Gladly powers some of the most innovative consumer companies like Warby Parker, JOANN, and TUMI to deliver exceptional customer experiences and makes customer service a competitive advantage.
Reprise is the enterprise-ready demo/product experience platform for teams that need to tell product stories through demos and product tours to drive product-led growth and close deals faster. With Reprise, business teams capture the front end of their products and get full control to customize the product experience, add interactive guides, share or embed the experience, and analyze usage. Teams create compelling, immersive product experiences without depending on their engineering teams.
Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world.
Myagi is a Channel Sales Enablement platform that lets you deliver the right knowledge to the right people at the right time across multiple employees, teams, regions, and even other companies. Through Myagi, both suppliers and their reseller partners can optimize sell-through by improving what we call the Knowledge Supply Chain—the path information takes to get from its start to end, across multiple companies and teams and people.
Dito is a full-service cloud advisory and services firm providing sales, development, change management, and ongoing customer success services to organizations interested in moving to & operating in the cloud. Since 2008 we've been helping organizations change the way they do business by leveraging cloud technologies, and more specifically to Google Cloud enterprise solutions (Google Cloud Platform, G Suite Business, Chrome Enterprise, and Google Maps) and other complementary cloud service solutions.
We build full-service support teams that flex and scale monthly, enabling companies to deliver fast, high-quality support experiences, 24/7. We operate out of 8 countries to deliver 24/7, fast resolutions for our clients. Our recruiting and management engine can deliver 200+ trained agents in one month. Companies work with us to scale their support operation quickly while improving key metrics such as response to resolution, CSAT, NPS, and revenue per customer.
Crisp is a customer service software. Around 300K companies around the world use Crisp to help their customers. Around 200M visitors are using the chat widget every month. Our mission is to make the next-generation customer support app for startups. An app that makes customer support easier for end-users & support agents. Customer support is a strong part of our culture. Everybody in the company, from developers to marketers helps customers.
Precursive helps forward-thinking companies to see success faster. We believe the best companies help their customers realize value quickly, leading to customers for life. Your customer should never notice the transition between unified sales, professional services, and customer success teams. Our products help you manage and improve customer onboarding, project management, and professional services automation, all in Salesforce.
At Medallia we believe that every experience is a memory that can last a lifetime. Whether had by employees or customers, experiences shape the way people feel about your company. So we're committed to helping organizations create a culture that values every person and every experience—a commitment shared by everyone at Medallia. Customers build the best products. Employees build the best companies.
We Help Companies Save Millions In Customer Support With Our Powerful Knowledge Base Helpjuice is the world's best knowledge base platform. We are proud to be able to deliver instant support to companies ranging from small businesses to large, well-established Enterprises. Our customers include: Walmart, Hertz, The US Government, Indeed.com, Intercom, Stanford, GA Tech, and many others. As a result have been able to save them over $10,000,000 in customer support costs by helping them utilize the Helpjuice knowledge base platform.
Catalyst is the world's most intuitive Customer Success Platform (CSP), built by an experienced group of industry leaders. Previously, our founder built an effective Customer Success organization for one of the fastest growing cloud companies in the world. Catalyst integrates with all the tools you’re already using to provide one centralized view of customer data. Customer Success Managers can proactively take the right actions to prevent churn, such as receiving automated alerts when a customer is not using certain features that are critical to their success.
Better visitor experiences through technology. Attractions.io is a SaaS platform that enables visitor attractions to provide an outstanding customer experience, significantly increase ancillary revenues and unlock powerful visitor insights through a mobile app for visitors and a software solution for attractions. Attractions.io was founded in 2009 following the introduction of Apple's app store and ever since we've been committed to delivering the best mobile experience for attraction visitors and operators.
We’re Fanatical Labs and we give businesses superpowers.We work feverishly in our labs to create gadgets and gizmos that let your business do more. Formerly SugarOutfitters, Fanatical Labs specializes in creating the tech that turns a platform into a community.A no-code solution that brings all the SaaS apps you use into one handy-to-use spot. Glances finds data based on what you are looking at and displays it right there which eliminates tab switching, searching and clicking around to find your important customer data.Enable your support and sales teams by giving them the visibility they need.
We believe that organisations thrive when they understand the people they care about. doopoll helps you to filter out the noise in decision making and gather valuable insight from your audience. The doopoll innovation is centred on four main principles: People have valuable opinions but it can be intimidating to share them in group situations. doopoll allows you to collect opinions from your people without worrying about outside influences.
Velaro is website live chat software built to support the unique needs of the enterprise. Leaders in e-commerce, higher education, health care, pharmaceuticals and more turn to Velaro’s integrated platform to optimize sales, deliver stellar service and dramatically improve rep productivity. Only Velaro offers Performance Management – a suite of in-depth analytics and reporting tools designed to drive agent excellence and customer satisfaction.
Hi, we're HelpDocs. On the surface you might think we're another knowledge base product. And yes, it's true we do make knowledge base software. But we've also grown to create a company of people who love what they work on. What working well together means to us. Work happily We believe you should work where you're most comfortable, whether that's staying put in your cosy cottage or exploring the world.
Our mission is to enable digital transformation in organisations that deliver social good, regardless of their technical capability or financial resources.We work with Charities across their digital stack helping organisations to rebuild their processes using flexible open source tools. We help organisations reimagine the way they work so they can focus on impact.Whether you're a creative, an organiser or an engineer, become part of our growing team delivering transformational change for organisations everywhere.We do things a little differently, basing all our solutions on open source products, having flexible working hours and a real team mentality.
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