Video Producer Team Lead

What You'll Do

• Lead various project executions, owning the customer experience to ensure retention and success of all team accounts
• Continuously seek opportunities for process improvement, focusing on achieving team goals and objectives
• Ensure team accounts are appropriately staffed, structured, and managed, taking proactive measures to restructure them as needed for account success
• Foster collaboration within your team, understanding internal dynamics, and thoughtfully distributing responsibilities for consistent team engagement
• Oversee and contribute to the development, performance, and growth of your team members
• Leverage data and metrics to identify account trends, and develop effective project strategies
• Collaborate with Sales and Customer Success teams on new accounts, upsell/expansion opportunities, and churn prevention
• Actively explore and research new digital content best practices and creative technology (especially AI) in the realms of video production
• Create a culture of open and continuous feedback encouraging honest communication and transparency

What You'll Need to Succeed

• 5+ years of experience in the creative industry (agency or production) as a Content Creator, Producer, Project Manager, or Production Manager
• Proven leadership experience in a creative role in an international top-tier creative agency or in-house design team in a global tech company
• Readiness to work with production teams on campaign ideations & creative strategies
• A demonstrated deep understanding of video production principles and processes
• A strategic foresight with the ability to weigh everything in for a smooth outcome
• Eagerness to learn, with a proactive and contact-seeking work approach
• Deep understanding of creative processes and digital & social media
• Strong analytical abilities and excellent problem-solving skills
• Excellent organizational, presentation, and pitching skills
• Autonomy and accountability for your projects
• Flexibility and availability to work on irregular schedules
• Passion for video & digital content, marketing, and trends
• Possess intimate knowledge of video production equipment and software
• Strong communication skills, with the ability to collaborate effectively with other departments and stakeholders

Our biggest Challenge right now

• Our processes are continuously evolving, adapting to new technologies and best practices. As we work remotely, updates need to be constant and detailed. Working as a video producer at Superside requires over-communication with your team and the customer.
• While we understand Production requires someone who takes charge and controls many aspects of the shooting, we need people who get stuff done with a positive attitude. This calls for a trusting, resourceful, ego-free, and kind team player.