Director of People Operations

NMI is looking for an experienced, high energy, goal-oriented Director of People Operations who is inspired and excited to lead the People Operations team. The Ideal candidate will be a dynamic, hands-on leader with deep business acumen, strategic insight, sound judgment, a positive attitude, and a genuine desire to help us lead an extraordinary team. Our People Operations leader will oversee all aspects of our People practices and processes. To us, a People Ops leader is the go-to person for all employee-related issues and helps management to drive growth and performance of teams alongside culture. This means that your duties will involve managing activities such as HR systems, compensation, benefits, compliance, M&A, employee relations and people analytics.

The job of a People Ops leader is critical to business success. People are our most important asset and you’ll be the one to ensure we have a happy and productive workplace where everyone works to realize our established mission and objectives. Promoting company values and shaping a positive culture is a vital aspect of a highly successful People leader.

Responsibilities:

• Lead and coach a team of People Ops Specialists
• Develop and implement People strategies and initiatives aligned with the overall business strategy
• Champion the company culture through employee relations by addressing issues, grievances or other areas related to team or company morale
• Develop and monitor overall People operations, systems, tactics and procedures across the organization
• Implement a compensation system to include salary bands, levels and ranges, and maintain for all geographies globally
• Lead due diligence for all M&A activity as it relates to HR operations (payroll, benefits, compliance, systems, etc.)
• Manage global benefits programs to ensure recruitment and retention of top talent
• Develop and manage a set of People metrics and analytics to support company growth and measure success of People programs and operations

Requirements

• Proven working experience as People Operations Director or other HR leadership role (5-7 years)

• People oriented and results driven toward organizational directives
• Demonstrable experience with People metrics and analytics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices
• Degree in Human Resources or related field, or HR certification preferred

Benefits

We Offer:

• Competitive compensation
• Flex PTO Policy
• Health, Dental and Vision Insurance
• Life, ADD, Short-term and Long-term Disability insurance
• 401k matching up to 4% after two months of service
• Flexible Spending Account
• 13 Paid Holidays
• Bonusly colleague reward
• Employee referral program
• Paid Parental Leave

Do you feel like you have a slightly out of the ordinary career path or history? We are open to all walks of life and very willing to hear your story. Please don’t feel like this should be a barrier to securing a great career at NMI! We appreciate success can come in all shapes and sizes. Fill in the ‘Additional Info’ box on our application to tell us more about your path.

About Us:

NMI enables our partners with choice, and challenge the one-size-fits-all approach to payment. You’ve probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places.

We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.

Equal Opportunity

NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.

Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.

Please be aware that NMI does not operate a license for the sponsorship of those who are not already eligible to work within the US. Unfortunately, therefore we cannot process any application from individuals unable to provide documentary evidence of their eligibility to commence work in the US.