InvocaIN

Associate Counsel

Invoca is an AI-powered conversation intelligence platform that helps businesses optimize marketing strategies and improve customer engagement by providing actionable insights from phone conversations.

Invoca

Employee count: 201-500

Salary: 127k-159k USD

United States only

About Invoca:

Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 300 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists, including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.

About the Team:

As a key member of the legal team, the Associate Counsel will play an integral role in supporting the legal, regulatory, and compliance needs of our fast-growing AI company. The legal team’s primary functions include contract negotiation, providing legal advice, risk management, ensuring compliance, and facilitating business strategy alignment across various departments. This role directly contributes to the company’s growth and success by safeguarding its interests, enabling innovation, and ensuring business practices align with evolving laws and regulations.

About the Role:

As Associate Counsel, you will help ensure that the company operates in a legally sound manner while innovating within the rapidly evolving tech landscape. You’ll be a critical partner in enabling the company’s AI-driven initiatives by navigating the complex legal environment and ensuring compliance with industry standards. Your role will directly impact our ability to scale, minimize risk, and continue providing cutting-edge solutions to our customers.

You will play a crucial role in providing strategic legal support for our AI-powered solutions while collaborating across departments to help drive the company’s growth and ensure compliance with evolving legal standards. You will work closely with various teams—sales, engineering, marketing, and product—to enable innovation and smooth business operations while protecting the company’s interests.

You’ll report to the Senior Director, Legal and manage a wide range of responsibilities, from NDA reviews and complex contract negotiations to creating and updating internal polices and providing guidance for data privacy inquiries.

You Will:

  • Draft, review, and negotiate a high volume and wide variety of complex commercial agreements, including SaaS agreements, data processing agreements, business associate agreements, MSAs, strategic partnerships, and vendor agreements.
  • Support contract lifecycle management processes and maintain and improve legal templates, playbooks, and best practices to streamline the contracting process and increase consistency.
  • Provide practical and strategic advice to sales, procurement, and other operational stakeholders to close deals effectively and compliantly.
  • Collaborate with engineering, product, marketing, and sales teams to address legal considerations and mitigate risks in product development, customer contracts, and go-to-market strategies.
  • Advise internal stakeholders on data privacy and cybersecurity laws and regulations, including GDPR, CCPA/CPRA, and other applicable frameworks.
  • Monitor and advise on changes in laws, regulations, and industry standards that impact the business, ensuring the company adapts accordingly.

You Have:

  • J.D. degree or equivalent legal degree from an accredited law school and a member in good standing in at least one U.S. state bar.
  • Minimum of 3+ years of relevant legal experience, with a strong preference for in-house experience at a SaaS company or other technology company and/or at a national law firm representing SaaS or technology companies.
  • Excellent negotiation skills and a track record of closing challenging deals
  • Knowledge of data privacy laws and regulations, and experience handling and dealing with data privacy-related issues and questions.
  • Eagerness to learn and ability to manage multiple priorities and work independently in a fast-paced environment.
  • Solid understanding of AI technologies, with a keen awareness of emerging legal issues in the AI and tech space.
  • Exceptional verbal and written communication skills, with the ability to convey complex legal and business concepts clearly to non-legal stakeholders.
  • Strong interpersonal skills and a collaborative mindset.

Salary, Benefits & Perks:

At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include:

Please note that benefits for teammates outside the U.S. may vary in accordance with their country’s laws and regulations.

  • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed.
  • Paid HolidaysInvoca provides 20 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family.
  • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options to choose what works best for you and your family. Fertility assistance is also included.
  • RetirementInvoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
  • Stock Options – All employees are invited to share in Invoca’s success through stock options.
  • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program.
  • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members.
  • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs.
  • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service.
  • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more.
  • Position Base Range - $127,000-$159,000 / plus bonus

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

About the job

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Job type

Full Time

Experience level

Mid-level

Salary

Salary: 127k-159k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Invoca

Learn more about Invoca and their company culture.

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At Invoca, we are revolutionizing how businesses connect with their customers through groundbreaking AI-powered conversation intelligence. Our platform empowers marketing, sales, customer experience, and eCommerce teams to unlock critical insights from spoken interactions, enabling them to understand and act on the information consumers share. By seamlessly integrating with leading technology platforms, Invoca transforms conversation data into automated actions that enhance every digital touchpoint and human interaction. This leads to superior customer experiences, increased conversions, and ultimately, higher revenue. We are at the forefront of innovation in AI and machine learning, consistently developing new capabilities to help brands drive more efficient marketing, accelerate revenue growth, and deliver exceptional experiences in a dynamic economic landscape.

Invoca's technology is designed to bridge the gap between online marketing efforts and offline sales that happen over the phone. We provide robust call tracking and analytics that offer granular attribution from web analytic data to call tracking data and into CRM systems. This 360-degree view of the customer journey allows businesses to optimize their marketing spend, personalize customer interactions, and improve sales agent performance. Our commitment to innovation is evident in our Signal AI technology and new generative AI-powered features, which provide actionable insights that help consumer brands acquire more customers by improving digital advertising and contact center performance. With a strong focus on customer success, Invoca is trusted by leading brands across various industries, including automotive, financial services, healthcare, and telecommunications, to deliver undeniable results powered by undeniable data.

Employee benefits

Learn about the employee benefits and perks provided at Invoca.

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Volunteer Time Off

3 days volunteer time off.

Commuter benefits

Commuter benefits are offered.

Disability insurance

Disability insurance is offered.

Company-sponsored outings

Company-sponsored outings are offered.

View Invoca's employee benefits
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Invoca

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Invoca hiring Associate Counsel • Remote (Work from Home) | Himalayas