Associate Automation Engineer, Professional Services

Five9 is a leading provider of cloud contact centre software. We are driven by a passion to transform contact centres into customer engagement centres of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact centre.

From Visionary to Category Leader

Founded in 2001, Five9 led the cloud revolution in contact centres. Five9 rapidly gained momentum as contact centres began to understand the potential of the cloud and started looking for alternatives to traditional, premises-based solutions. Five9 has been leading the cloud charge ever since.

Measurable Excellence

Five9 provides end-to-end solutions with digital engagement, analytics, workforce optimisation, and AI and automation to increase agent productivity and deliver tangible business results.

20+ years of cloud contact center experience

2,600+ employees around the world

3,000+ enterprise, mid-market, and SMB customers worldwide

14+ billion call minutes recorded annually

1,450+ global SI, channel, and technology partners

86+ Net Promoter Score (NPS) for professional services